Business Process Quality Specialist

Project Quality Manager

Location:

New Delhi, Delhi, India

Job ID:

R0090758

Date Posted:

2025-05-22

Company Name:

HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED

Profession (Job Category):

Quality Management

Job Schedule: 

Full time

Remote:

No

Job Description:

The opportunity:

Plan, organize, lead and monitor all Quality work related to the project. Analyse and consider the quality demands of the contract and align them to HVDC’s quality management system. Support and guide the project core team in all quality related issues in the project to support project objective achievement in terms of quality, supplier & subcontractor quality, and customer satisfaction. Coordinate all quality related discussion with the Customer. Flag for and stop execution of project if the quality risks are too high.

How you’ll make an impact:

• You will participate to Project kick off meeting to ensure that the Project Quality plan, Inspection & Test Program and all Quality requirements are communicated and implemented on the Project Main point of contact and Interface with the customer on test coordination & Project Quality issues.

• You will develop, implement and follow up the quality management system (QMS) for the project in the form of the project quality plan (PQP). The PQP shall be based on HVDCs IMS in addition to specific project specific procedures, deviations to IMS processes and documents are to be discussed and risks registered within the project deviation database.

• You will drive Quality culture, Quality Assurance, Quality Control and compliance with local codes & standards, law & regulations on the Project, develop and implement a Project Quality audit schedule as per customer requirements and the internal requirements of the Business and the Quality Management System.

• You will communicate the inspection and test program (ITP) to the client in a timely manner, in line with project schedule deliverables.

• You will be responsible for creating, communicating & following up the master ITP register based on input from various functions.

• You will follow up on T-NPS scores, response rates, comments, and trends, review Quality RS and ensure project specific customer requirements are implemented.

• You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. 

• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• You hold a bachelor’s degree in Technical / engineering / Quality management.

• Should have minimum 5+ years professional experience related to the function (ex. EPC Project based environment).

• Experience in process management ideally in project business, preferably in the energy or automation industry, or other quality and process-oriented industries.

• Understanding of Salesforce and handling customer feedback.

• Computer skills including proficiency in Microsoft Office suite and Power BI.

• Multi-culture experience, proactive, self-Motivated, flexible.

• Strong communication skills in written and verbal (English).

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. 

Experience Level

Mid Level