Accenture India Private Limited

Application Technical Support Specialist (French)

Accenture India Private Limited
Gurgaon/Gurugram
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 2 yearsMin. 2 years

Job Description

RRN00016218 - Application Tech Support Practitioner - French

THE WORK: Discover the opportunity to contribute actively and independently while becoming a subject matter expert. You will participate in discussions and contribute solutions to work-related challenges, all within an environment that values your growth and expertise. This role will allow you to develop your skills in Service Desk Management in a supportive and engaging setting. We look forward to welcoming your enthusiasm and fresh ideas. Ensure production systems are available and operating according to defined service level agreements. Drive incident and outage resolution and maintain clear communication throughout the process. Facilitate the restoration of service to the production environment efficiently and effectively. Establish and maintain disaster recovery procedures to safeguard operational continuity. Maintain data retention practices in alignment with organizational policies. HERE'S WHAT YOU WILL NEED: Beginner proficiency in Service Desk Management. A minimum of 2 of experience in relevant related skills. Bachelor's Degree in relevant field of studies. Advance French Language skills BONUS POINTS IF YOU HAVE: Beginner proficiency in problem solving. Intermediate proficiency in communication. Beginner proficiency in customer service. Intermediate proficiency in time management. Beginner proficiency in analytical thinking.

Job role

Work location
Work locationGurugram
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Non Voice
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 2 years

About company

Name
NameAccenture India Private Limited
Job posted by Accenture India Private Limited

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