Senior Software Engineer - Client Experience Platform

Senior Engineer, Vice President, Client Experience Platform

About this role

At BlackRock, technology powers how we serve clients at scale. Within Aladdin Engineering, the Client Experience Platform (CXP) builds the systems that support the full client lifecycle — from onboarding and inquiries to contracting, client workflows, and foundational data.

We are seeking a VP, Senior Software Engineer to strengthen our Gurgaon presence, lead engineers locally, and take technical ownership of several core CXP applications. This role is ideal for a hands-on engineering leader who can balance architecture, coding, people leadership, and high impact delivery.‑on engineering leader who can balance architecture, coding, people leadership, and high‑impact delivery.

About the team

• Client Experience Platform (CXP) is a large organisation within Aladdin Engineering, comprising of UX Design; UX Engineering; RegTech; Client Insights and Business Engineering

• Business Engineering develops the client lifecycle platforms used globally across BlackRock — covering inquiry management, contracting, onboarding workflows, CRM integrations, entity and product data, and more.

• Within Business Engineering, our team owns several key Aladdin applications, namely the Entity, Case and Product platforms, or ECP for short. ECP emphasises clean engineering, modern Java/Spring development, and the growing use of AI augmented SDLC tooling to deliver impactful functionality, fast.‑augmented SDLC tooling to deliver impactful functionality, fast.

Key Responsibilities

• Lead and manage Gurgaon-based engineers, providing coaching, feedback, and career growth support, including promotion readiness.

• Own technical direction and system health for Case Management

• Design and implement backend services using Java 17+, Spring Boot, and modern architectural patterns.

• Stay hands-on by contributing production quality code, performing design reviews, and driving architectural decisions.‑on by contributing production‑quality code, performing design reviews, and driving architectural decisions.

• Ensure reliability and operational excellence, including performance, maintainability, observability, and production readiness.

• Partner with global Product and Operations teams to align technical solutions with business needs and client experience goals.

• Drive engineering best practices, including testing, code quality, modularisation, and continuous improvement.

• Champion the adoption of AI powered engineering tools (Copilot, Windsurf, Speckit, Playwright) to improve delivery velocity and quality.‑powered engineering tools (Copilot, Windsurf, Spec‑kit, Playwright) to improve delivery velocity and quality.

• Establish and lead a team to own large functionality within Case Management

• Lead the Scrum processes of the local team and partner with the agile lead of the larger team.

• Partner with the other engineering lead peers from the other teams in Case Management

Qualifications

• 6+ years of experience in backend engineering with Java, Spring Boot, and RESTful architectures.

• Strong technical expertise in object-oriented design, distributed systems, and enterprise integration.‑oriented design, distributed systems, and enterprise integration.

• Hands-on experience with relational databases (SQL Server or MySQL), schema design, and performance tuning.‑on experience with relational databases (SQL Server or MySQL), schema design, and performance tuning.

• Demonstrated leadership experience — managing engineers, supporting growth, and driving technical delivery.

• Excellent architectural judgment and the ability to set and influence engineering direction.

• Strong coding ability and desire to stay close to the technology.

• Experience with or strong interest in AI augmented development tools (GitHub Copilot, Windsurf, Speckit, etc.).‑augmented development tools (GitHub Copilot, Windsurf, Spec‑kit, etc.).

• Clear and effective communicator able to work across a global, multi-team environment.

• Working experience with Agile/Scrum processes

Nice to Have

• Experience with Kafka, Redis, or other distributed data technologies.

• Knowledge of Docker, Kubernetes, and cloud-native environments.

• Familiarity with observability tools (Grafana, Prometheus, OpenTelemetry).

• Background in workflow systems, enterprise platforms, or client lifecycle technology.

• Interest in prompt engineering or agentic AI tooling.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.

Experience Level

Senior Level