Team Lead - Contracts to Billing Operations

Team Lead - Contract to Billing

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Job Description

Position: Team Lead - Contracts to Billing

Key Responsibilities:

Team Leadership & Management:

• Assign work, solve workload problems and ensure high productivity levels
• Assess workloads to determine equal distribution and identify staffing requirements
• Assist in training new employees and mentor team members
• Ensure service delivery as agreed norms and SLAs

Contracts to Billing Operations:

• Analyze contract terms and ensure accurate billing implementation
• Review and validate billing setups against contract specifications
• Process contract amendments and billing adjustments
• Quality checks to ensure accurate contract-to-billing conversions
• Month-end closing activities and reporting for billing cycles

Process Improvement & Analysis:

• Perform root cause analysis to drive process improvements
• Support cost-savings and process improvement initiatives
• Identify tactical and strategic opportunities, gaps and financial risks
• Update process documents and capture exceptions during processing

Stakeholder Management:

• Liaise closely with onshore teams and other stakeholders
• Query handling - manage escalated billing queries and contract discrepancies
• Escalate unresolved issues/concerns to appropriate management levels

Reporting & Data Management:

• Generate process-related and ad-hoc reports including KPIs and quarterly reports
• Data management, reporting & stakeholder management
• Provide assistance during internal/external audits
• Forecast accuracy reporting for billing projections

Experience Required:

• 7-8 years in contracts, billing operations, or related finance functions
• 3+ years of team leadership experience
• Strong knowledge of billing systems, ERP platforms, and automation tools
• Experience with process improvement and automation implementation
• undefined 

Location:

On-site –Gurugram, HR

Scheduled Weekly Hours:

40

Job Tags:

JBS

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.