Customer Care Executive
Pay Point India Pvt LtdFixed
₹12,000 - ₹20,000
Earning Potential
₹20,000
Fixed
₹12,000 - ₹20,000
Earning Potential
₹20,000
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
Urgently hiring
13 applicants
Benefits include: PF, Mobile Allowance, Health Insurance, ESI (ESIC)
Job Description
About us: Pay Point India Network Pvt. Ltd. is among the reputed names in the business of Financial Inclusion, Financial Services and Retail services. We are business correspondent for State Bank of India supporting 4500+ SBI Customer Service Points.
Pay Point India, the company established in 2008 has now 125+ service providers and a retail network of 100000+ retailers offering consumers a quick and easy, single stop access to financial services such as AEPS & remittance/money transfer and a wide array of fast-moving consumer service, like Utility bill payments, DTH/mobile recharges, Travel booking, Pan card services, Insurance etc.
Company Website: www.paypointindia.com
Role
& Responsibilities
Ø Respond to customer inquiries through various channels.
Ø Resolve customer complaints and concerns promptly and professionally.
Ø Communicate with customers to understand their needs and provide solutions.
Ø Investigate and resolve customer issues using problem-solving skills.
Ø Maintain accurate records of customer interactions.
Ø Collaborate with internal teams to resolve issues and improve customer experience.
Requirements
ü Bachelor’s degree or Undergraduate
ü Minimum 1+ years of experience in Customer service/ Tele calling
ü Proficient in computer skill
ü Fresher can also apply
ü Good team player
About us: Pay Point India Network Pvt. Ltd. is among the reputed names in the business of Financial Inclusion, Financial Services and Retail services. We are business correspondent for State Bank of India supporting 4500+ SBI Customer Service Points.
Pay Point India, the company established in 2008 has now 125+ service providers and a retail network of 100000+ retailers offering consumers a quick and easy, single stop access to financial services such as AEPS & remittance/money transfer and a wide array of fast-moving consumer service, like Utility bill payments, DTH/mobile recharges, Travel booking, Pan card services, Insurance etc.
Company Website: www.paypointindia.com
Role
& Responsibilities
Ø Respond to customer inquiries through various channels.
Ø Resolve customer complaints and concerns promptly and professionally.
Ø Communicate with customers to understand their needs and provide solutions.
Ø Investigate and resolve customer issues using problem-solving skills.
Ø Maintain accurate records of customer interactions.
Ø Collaborate with internal teams to resolve issues and improve customer experience.
Requirements
ü Bachelor’s degree or Undergraduate
ü Minimum 1+ years of experience in Customer service/ Tele calling
ü Proficient in computer skill
ü Fresher can also apply
ü Good team player
Interested
candidates may share their updated CV at Jasim.khan@paypointindia.net
or contact 9920885812 for more information.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
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