Essencea Infoserv Pvt Ltd

Customer Support Executive

Essencea Infoserv Pvt Ltd
Work from home
₹11,000 - ₹14,000 monthly

Fixed

₹11,000 - ₹14,000

Earning Potential

₹14,000

Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

200+ applicants

200+ applicants

Benefits include: Overtime Pay, PF, ESI (ESIC)

Benefits include: Overtime Pay, PF, ESI (ESIC)

Job Description

Key Responsibilities


  • Handle inbound and outbound customer calls professionally.
  • Resolve customer concerns related to bookings, deliveries, payments, cancellations, and driver support.
  • Track orders and provide timely updates to customers.
  • Coordinate with operations and driver partners to ensure smooth order fulfillment.
  • Escalate complex issues to the appropriate teams and ensure timely resolution.
  • Maintain accurate records of customer interactions in the CRM system.
  • Ensure high customer satisfaction by providing prompt and effective solutions.
  • Meet daily productivity, quality, and service-level targets.
  • Follow company policies and maintain data confidentiality.

Job role

Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsDomestic BPO, Inbound process, Communication, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Assets
AssetsComputer/Laptop Ownership
Age limit
Age limit18 - 30 years
Gender
GenderAny gender

About company

Name
NameEssencea Infoserv Pvt Ltd
Address
Address702, 7th floor, Sandhya Techno-1, X roads, beside KIA Showroom, Radhe Nagar, Khajaguda, Hyderabad, Telangana 500081 Gachibowli, Hyderabad Region
Job posted by Essencea Infoserv Pvt Ltd

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You can expect a minimum salary of 11,000 INR and can go up to 14,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

Yes, it's a work from home job and can be done online. You can explore and apply for other work from home jobs in Hyderabad at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 30 Jul 2026. For more details, download apna app and find Work from Home jobs in Hyderabad . Through apna, you can find jobs in 64 cities across India. Join NOW!