Assistant Manager - Banking Operations and Team Leadership

Assistant Manager

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
Possesses knowledge in a specialized function or skill gained through work experience or formal training. Supervisory role with responsibility to deliver critical to quality metrics for the lines of businesses that he/she supports. May recommend solutions to moderately complex problems, lead or train other associates or supervise highly routine work. Typical span of control would range from 10-15 people. Possesses leadership, communication and problem solving skills. May perform a specialist role in a support function performing routine transactions or functional activities. May also perform specialist roles like quality control, process level reporting of metrics, special projects for the line of business, etc. Incumbents would be Graduates / Post Graduates with 60 - 84 months of work experience with 18 - 24 months of experience of leading a team.

Experience Level

Mid Level