Assistant Vice President - Scrum Master for Financial Applications

AVP, Scrum Master – Financial Apps (L11)

Job Description:

Role Title: AVP, Scrum Master – Financial Apps (L11)

Company Overview:

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.

• We provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.

• We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.

Organizational Overview:

This role will be a part of the Technology and Operations organization in the Business Solutions teams and will support the Agile Delivery team for Financial Applications. This role will report to the VP, Finance & Treasury Technology

Role Summary/Purpose:

We are seeking an experienced project manager/scrum master responsible for management of strategic and tactical projects through Agile methodologies to server our Finance & Accounting applications and stakeholders. The ideal candidate will facilitate Agile ceremonies, remove impediments, and ensure smooth collaboration between business, technical teams, and stakeholders spread across multiple locations. This role is responsible for collaborating with scrum teams, product owners, program manager, project managers, and business leaders in setting the agile roadmap along with driving new innovations and leading the agile teams to deliver in partnership with Finance & Accounting functional teams.

Essential Responsibilities:

• Execute on and lead enterprise agile initiatives, utilizing Scrum Agile Methodology

• Partner with the product owners and technical teams in writing user stories which include sizing, acceptance criteria,  etc. in a effort to utilize standard development and functionality as much as possible to retain lowest cost of ownership

• Develops detailed work plans, schedules, project estimates, resource plans, dependencies and risks/issues

• Leads sprint planning and task definition, sprint execution, impediment removal and tracking, sprint review, and retrospectives

• Work with Third Party resources (GDC and other staff aug when utilized) to ensure project tasks align with delivery dates

• Manage overall agile program increment testing, integration & release. Engage business and customer stakeholders for User Acceptance Testing (UAT

• Execute on production deployment deliverables & provide post implementation support

• Plan and communicate with business, IT Leadership, and other key stakeholders regarding agile program status, milestones, issue resolution and escalation

• Assist with the planning and execution of various operational readiness activities with change management prior to releasing into a production environment

• Interact with business users to gather/validate requirements/epics and develop detailed roadmap that meets business objectives

• Responsible and accountable for overall project performance.

• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor’s Degree and minimum 5+ years of Technology experience managing large, complex projects in high-tech development environments with multiple teams

• Minimum of 5 years of Technology project management experience in financial services or banking industry

• Minimum of 5 years of experience with project management methodology (Waterfall, Agile) and all phases of SDLC

Desired Characteristics:

• Proven experience as a Scrum Master in Agile software development projects, preferably with Oracle or other financial applications

• Experience in meeting facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and transparency

• Ability to prioritize and manage work to adhere to critical project timelines in a fast-paced environment

• Proven track record of leading and executing on critical business initiatives on-time and within budget

• Comprehensive understanding of change management techniques associated with new technology implementation

• Excellent communications skills (both written and verbal) and ability to work effectively with all levels of Technology and business management and with third-party vendors

• Strong business acumen including a broad understanding of finance & accounting business processes and practices

• Demonstrated ability to drive change and work effectively across business boundaries

• Experience with assisting large-scale agile transformation and organizational change efforts

• Project Management Professional (PMP) certification

• Certified Scrum Master/SAFe Certified

Eligibility Criteria:

Bachelor's degree in Computer Science/Engineering or related field, with a minimum of 2 years of experience in Information Technology or, in lieu of the Bachelor's degree, a minimum of 4 years of experience in Information 

Work Timings:

11:00 AM 1:00 PM EST (Flexible shifts)

This role qualifies for Enhanced Flexibility offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs)
We are proud to offer flexibility at Synchrony. Our way of working allows you the option to work from home or workspaces in our Regional Engagement Hubs—Hyderabad, Bengaluru, Pune, Kolkata, or Delhi/NCR.
Occasionally you may be required to commute or travel to Hyderabad or one of the Regional Engagement Hubs for in person engagement activities such as business or team meetings, trainings, and culture events.

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying

• Inform your manager and HRM before applying for any role on Workday

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (Formal/Final Formal)

• L9+ Employees who have completed 18 months in the organization and 12 months in their current role and level are only eligible.

• Employees at L9+ can only apply for this opportunity.
  
  Grade/Level : 11

Job Family Group:

Information Technology

Experience Level

Executive Level