Client Manager - Middle Office

Client Manager - MO

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Responsibilities

• Working as a member of the Trade Processing team that includes trade capture, Matching settlement of Securities, FX and Money market instruments.
• Process Global Security transactions on Calypso platform within given deadlines
• Interact with both internal and external stake holders to resolve trade confirmation and settlement queries
• Monitoring of transactions to confirm instructions from the client are processed in a timely and accurate manner thus ensuring timely settlement and accounting
• Ensure that all trades are matched within market/client deadlines
• Ensure client positions are correct and all transactions are processed
• Query resolution in accordance with time frames set out in Client SLA s
• Work with the Custodians and brokers for timely matching and settlement.
• Reporting of exceptions in line with internal control and external client requirements.
• Resolve failed trade queries proactively.
• Escalating exceptions and failed transaction to appropriate stake holders for early resolution.
• Ensure all errors/break down of procedure are documented as per company policy
• Extensive communication with Internal External parties.

Skills Required

• Thorough understanding of all Capital market, Financial Instruments, Investment baking processes and above average accounting skills
• Proficient in Microsoft Office Applications and strong MS Excel skills required.
• Strong analytical skills, detail orientation, service commitment, solid organizational and interpersonal skills.
• Capacity to deal with high volumes of activity
• Strong Written and verbal communication skills
• Dedication to work as team and deliver timely results
• Candidates should be willing and flexible to work in any shifts

Qualification and Experience:

• Post graduate in Commerce, MBA Finance, CA/CMA/CFA
• 9-14 Years of Hedge/Mutual funds Middle Office Trade Support experience.

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

Experience Level

Mid Level