Customer Assistance Manager

Customer Assistance Manager-Recovery-Personal Loan Hardship Assistance Unit

Portfolio Manager 

 

Department Kotak Mahindra Bank – Retails Assets Reporting Relationship Reporting to Location Collections Manager Position Grade M1 – M2

 

 

 

 

 

 

 

• Monitoring and maintaining collection for the area. 
• Managing repossession.
• Co-ordination with collection agency, repossession agent, sale of asset,
• Legal formalities.

 

 

 

 

• Graduate
• Min 2 – 5 years of experience in collections.
• Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed

 

 

 

 

 

 

 

 

 

Experience Level

Mid Level