Customer Care Executive

Globiva Services Private Limited
Somajiguda, Hyderabad
₹17,000 - ₹18,000 monthly

Fixed

₹17,000 - ₹18,000

Earning Potential

₹18,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 6 monthsMin. 6 months
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Benefits include: Overtime Pay, Annual Bonus, PF

Benefits include: Overtime Pay, Annual Bonus, PF

Job Description

Globiva Services Pvt Ltd is hiring enthusiastic Customer Service Associates to support leading banking clients like Kotak, RBL, and Border Plus. This is a full-time role where you will be the first point of contact for customers, handling inbound queries and ensuring excellent service delivery.

  • ResponsibilitiesAnswer inbound customer calls and resolve queries related to banking services and products.
  • Provide accurate and timely information while maintaining high service quality.
  • Build positive customer relationships by ensuring clear communication in English and regional language.
  • Maintain detailed records of customer interactions in the system.
  • Escalate unresolved or complex issues to the appropriate department.
  • Meet daily/weekly performance metrics like call handling time, resolution, and quality.
  • Ensure compliance with company policies, process guidelines, and regulatory requirements.


Job role

Work location
Work locationSomajiguda, Hyderabad, Telangana, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 6 months
Education
EducationGraduate
Skills
Skillsbpo, Telephonic support, Blended process, Domestic BPO, Call centre support, Customer onboarding, Call center management, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
English levelGood (Intermediate / Advanced) English
Regional language
Regional languageFluent in speaking Hindi
Age limit
Age limit18 - 30 years
Gender
GenderAny gender

About company

Name
NameGlobiva Services Private Limited
Address
AddressSomajiguda, Hyderabad, Telangana, India
Job posted by Globiva Services Private Limited

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You can expect a minimum salary of 17,000 INR and can go up to 18,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Hyderabad at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 26 Jun 2026. For more details, download apna app and find Full Time jobs in Hyderabad . Through apna, you can find jobs in 64 cities across India. Join NOW!