Customer Service Executive

Globiva Services Private Limited

Somajiguda, Hyderabad

₹18,000 - ₹21,000 monthly

Fixed

18000 - ₹21000

Earning Potential

21,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Walk-in Details

Job highlights

Walk-in interview

Date: 13 Apr 2026 - 27 Apr 2026 | Time: 10.00 am - 04.00 pm...See details

33 applicants

Job Description

  • Answer inbound customer calls and resolve queries related to banking services and products.
  • Provide accurate and timely information while maintaining high service quality.
  • Build positive customer relationships by ensuring clear communication in English and regional language.
  • Maintain detailed records of customer interactions in the system.
  • Escalate unresolved or complex issues to the appropriate department.
  • Meet daily/weekly performance metrics like call handling time, resolution, and quality.
  • Ensure compliance with company policies, process guidelines, and regulatory requirements.


Job role

Work location

Somajiguda, Hyderabad, Telangana, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Skills

Domestic BPO, Voice Process

English level

Good (Intermediate / Advanced) English

Regional language

Fluent in speaking Telugu, Tamil, Marathi, Malayalam, Hindi

Age limit

18 - 30 years

Gender

Any gender

Walk-in interview details

Apply for the job and call HR to confirm your interview

Date

13 Apr 2026 - 27 Apr 2026

Time

10.00 am - 04.00 pm

About company

Name

Globiva Services Private Limited

Address

Somajiguda, Hyderabad, Telangana, India

Job posted by Globiva Services Private Limited

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