Customer Service Executive
Globiva Services Private Limited
Customer Service Executive
Globiva Services Private Limited
Somajiguda, Hyderabad
₹18,000 - ₹21,000 monthly
Fixed
₹18000 - ₹21000
Earning Potential
₹21,000
Job Details
Walk-in Details
Job highlights
Walk-in interview
Date: 13 Apr 2026 - 27 Apr 2026 | Time: 10.00 am - 04.00 pm...See details
33 applicants
Job Description
- Answer inbound customer calls and resolve queries related to banking services and products.
- Provide accurate and timely information while maintaining high service quality.
- Build positive customer relationships by ensuring clear communication in English and regional language.
- Maintain detailed records of customer interactions in the system.
- Escalate unresolved or complex issues to the appropriate department.
- Meet daily/weekly performance metrics like call handling time, resolution, and quality.
- Ensure compliance with company policies, process guidelines, and regulatory requirements.
Job role
Work location
Somajiguda, Hyderabad, Telangana, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
Skills
Domestic BPO, Voice Process
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Telugu, Tamil, Marathi, Malayalam, Hindi
Age limit
18 - 30 years
Gender
Any gender
Walk-in interview details
Apply for the job and call HR to confirm your interview
Date
13 Apr 2026 - 27 Apr 2026
Time
10.00 am - 04.00 pm
About company
Name
Globiva Services Private Limited
Address
Somajiguda, Hyderabad, Telangana, India
Job posted by Globiva Services Private Limited
FAQs about this job
Show all
Read walk-in details before you register