Operations and Insights Analyst

Indium Software India
Hyderabad
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

DA - Process Specialist

Job Title – Operations & Insights Analyst

Experience: 1–2 Years Location: Bangalore / Hyderabad

Role Overview

We are seeking an Operations & Insights Analyst who can bridge data and business operations. This role focuses on improving operational efficiency, generating actionable insights, and communicating findings through clear presentations. The ideal candidate is process-oriented, comfortable working with data, and skilled at collaborating with cross-functional stakeholders.

Key Responsibilities

• Analyze data to identify trends, inefficiencies, and improvement opportunities • Support day-to-day operational reporting and track key metrics, SLAs, and performance indicators • Use SQL (basic to intermediate) to extract data for reports, dashboards, and ad-hoc analysis • Translate insights into clear, structured presentations for leadership and business teams • Collaborate with operations, program, and business teams to understand processes and pain points • Recommend and support process improvements using data-backed insights • Ensure accuracy, consistency, and timeliness of operational reports • Assist in documenting processes, workflows, and standard operating procedures (SOPs)

Required Skills & Experience

• 1–2 years of experience in operations, process analytics, business analysis, or a similar role • Strong presentation and storytelling skills (PowerPoint / Google Slides) • Excellent verbal and written communication skills • Basic to intermediate SQL for data extraction and analysis • Strong problem-solving and analytical thinking abilities • Experience handling operational tasks, tracking metrics, and managing recurring deliverables • Ability to work with multiple stakeholders and manage priorities effectively • Exposure to process frameworks

Experience Level

Mid Level

Job role

Work location
Work locationHyderabad, India
Department
DepartmentProject & Program Management
Role / Category
Role / CategoryOther Program / Project Management
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameIndium Software India
Job posted by Indium Software India

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