Deputy Branch Manager - Branch Banking (Inbound Services)
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 2 yearsJob Description
Deputy Branch Manager-Inbound-Branch Banking-Service
We are looking for a proactive and customer-focused Deputy Branch Manager - Inbound to oversee branch operations and ensure exceptional service delivery. This role involves managing daily branch activities, ensuring compliance with regulatory standards, and driving service excellence. The Deputy Branch Manager - Inbound will also be responsible for team supervision, complaint resolution, and maintaining high service scores.
- Manage and improve service scores of the branch.
- Oversee day-to-day branch operations ensuring smooth functioning.
- Ensure strict adherence to compliance, audit, and regulatory requirements.
- Authorize and verify system inputs by subordinates for customer transactions and service requests.
- Manage branch lobby and customer queues to enhance service delivery.
- Handle cash operations including foreign exchange (FX) and traveler’s cheques (TCs) within branch limits.
- Resolve customer complaints within defined turnaround times (TAT).
- Ensure AML and KYC compliance for account opening forms submitted to CPC/RPC.
- Guide and monitor team members to maintain operational efficiency and service quality.
Experience Level
Mid LevelJob role
Job requirements
About company
Similar jobs you can apply for
Logistics/ Warehouse operations
Picker / Packer
Suvidha Staffing SolutionsWork from Office
Part TimeFull Time
Night ShiftAny experience
Basic EnglishPacking Associate
Suvidha Staffing SolutionsWork from OfficePart TimeFull TimeNight ShiftAny experienceBasic EnglishSite Supervisor
V Sign Enterprises Private Limited
Field JobFull TimeMin. 1 yearBasic EnglishDesign Engineer
SIRI TECHNOLOGIESWork from OfficeFull TimeAny experienceBasic EnglishSenior Purchase Executive
Derivate Labs Private LimitedWork from OfficeFull TimeMin. 5 yearsGood (Intermediate / Advanced) English
Lead Generation Executive
Child Help FoundationWork from OfficeFull TimeMin. 1 yearBasic EnglishYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Hyderabad at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Hyderabad . Through apna, you can find jobs in 64 cities across India. Join NOW!