Director of Operations - Value and Access

Director Operations, Value & Access (BSI)

Job Description Summary

Lead operational activities and transformation initiatives within Access Excellence, influence and facilitate decision making amongst senior Value & Access stakeholders, including LT. Ensure alignment of V&A and Access Excellence functional strategies and priorities, by designing and communicating the E2E action plans across all critical areas and ensure adoption and adherence by the V&A stakeholders. Responsible for implementation of trainings (as designed by functional teams) that enable faster on-boarding; on-the-job training; and continuous skill enhancements. Coordinate regular governance meetings for reviewing and endorsing continuous improvement and strategic initiatives. 

Job Description

Location – Hyderabad #LI Hybrid

Key Responsibilities:

• Lead the development and consolidation of the components of the Access excellence projects & strategy, including technology strategy, workforce and supplier management strategy, associate engagement, upskilling and communication strategy
• Influence strategic decisions with data-based insights, proactively identifying and analyzing the impact of new trends in the Access Excellence ecosystem.
• Develop and execute strategic initiatives spanning across productivity, capability building, workforce and business strategy.                                                                                      
• Act as a senior strategic assistant for the Access Excellence head by providing up-to-date reporting, business and market trends analysis on the topics of interest.                                                                                   
• Drive the cross functional culture change and change management agenda.                                  
• Works with respective functional managers in their area to drive over-arching operational excellence programs
• Monitors and tracks KPIs for Access Excellence in line with wider organization needs
• Accountable for the adherence to processes/guidelines/SOPs and ensure inspection and audit readiness of all relevant documents for her/his assigned team
• Contributes to building integrated V&A function across V&A sites
• Complies with and support group’s project management tool, standards and policies.
• Supports NVS stakeholders in co-designing processes/guidelines/SOPs and ensure inspection and audit readiness of all V&A services
• Maintains audit, SOP and training compliance

Essential Requirements:

• Post-graduate degree (Masters or PhD) in relevant discipline (including health economics, epidemiology, health services research, public health, or business management)
• Pharmaceutical domain knowledge
• MS-Office skills (MS-Excel, MS-Word, and MS-Power-point)
• 10-12 years conducting Operational Excellence / activities for pharmaceutical products in pharma industry, contract research organization, or academic institute; or experience in a closely related discipline within the pharma industry (e.g. clinical research, statistics, epidemiology, pricing analytics)
• Ability to work, prioritize, and drive projects independently
• Proven leadership (people management and project management)

Commitment to Diversity and Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Accessibility and accommodation:

Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl.india@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Skills Desired

Health Economics, Market Access

Experience Level

Executive Level