Oracle Fusion Order Management Lead with EDI Integration Expertise

Enterprise Resource Planning Senior Specialist Advisor

Job Title:

Oracle Fusion Order Orchestration / Order Management Lead (EDI Integration)

Role Overview

We are seeking an experienced Oracle Fusion Order Management (OM) / Order Orchestration Lead with strong expertise in EDI integrations (850, 860, 865, etc.). This role will be responsible for owning the end-to-end OM track in a support and enhancement environment, including solutioning, stakeholder engagement, and guiding technical teams.

Key Responsibilities

Functional Leadership & Ownership

• Lead and own the Oracle Fusion Order Management (OM) / Order Orchestration track.
• Act as the primary point of contact for all OM-related functional and integration topics.
• Drive solutioning for enhancements, small projects, and continuous improvements.

Requirements & Solution Design

• Engage with business stakeholders to gather, analyze, and document requirements.
• Prepare high-quality Functional Requirement Documents (FRD) and Solution Design Documents (SDD).
• Translate business requirements into scalable Oracle Fusion OM solutions.

EDI Integration (Critical Requirement)

• Design and support integrations involving EDI transactions such as:
  • 850 (Purchase Order)
  • 860 (PO Change)
  • 865 (PO Acknowledgment/Change Response)
• Work closely with integration teams on middleware (OIC, SOA, or equivalent) and external trading partners.
• Troubleshoot and resolve EDI-related issues across inbound/outbound flows.

Support & Issue Resolution

• Handle functional support tickets (L2/L3) in Oracle Fusion OM.
• Perform root cause analysis (RCA) and provide clear, structured explanations to stakeholders.
• Ensure timely resolution of production issues with minimal business impact.

Enhancements & Development

• Lead and participate in enhancement initiatives and small projects.
• Collaborate with technical teams for development, testing, and deployment.
• Contribute hands-on where required (configurations, validations, basic technical understanding).

Team Collaboration & Mentorship

• Guide and mentor technical and junior functional team members.
• Ensure adherence to best practices, coding standards, and documentation quality.
• Act as a bridge between business and technical teams.

Stakeholder Management

• Work closely with client business stakeholders to:
  • Explain issues and solutions clearly
  • Provide updates and recommendations
  • Build trust through effective communication

Required Skills & Experience

Functional Expertise

• Strong experience in Oracle Fusion Order Management / Order Orchestration.
• Deep understanding of:
  • Order lifecycle
  • Pricing, fulfillment, shipping, and orchestration flows
  • Order revisions and change management

EDI & Integration

• Hands-on experience with EDI transactions (850, 860, 865).
• Strong understanding of integration architecture (OIC, SOA, REST/SOAP, middleware platforms).
• Experience working with trading partners and third-party logistics systems is a plus.

Support & Delivery

• Proven experience in support projects (AMS model).
• Strong troubleshooting and RCA skills.
• Experience handling SLAs, ticket prioritization, and production support environments.

Documentation

• Expertise in preparing:
  • FRDs / BRDs
  • Solution Design Documents
  • Process flows and integration diagrams

Technical Awareness

• Good understanding of Oracle Fusion technical stack:
  • OIC / Integration Cloud
  • BI Reports / OTBI
  • Basic SQL (nice to have)

Soft Skills (Critical)

• Excellent communication and stakeholder management skills.
• Ability to explain complex functional and technical concepts in a clear, business-friendly manner.
• Strong ownership mindset and proactive problem-solving approach.
• Experience working in global, client-facing environments.

Preferred Qualifications

• Oracle Fusion certifications in Order Management or SCM.
• Experience in manufacturing / retail / supply chain domains.
• Exposure to Agile delivery model.

Experience Level

Senior Level