Footwear Sales Associate

Preferred Skills and Qualifications

* 1+ years of Footwear sales experience

* Excellent customer service skills

* Strong communication, negotiation, and presentation skills

Duties & Responsibilities

* Greet customers in a friendly and professional manner

* Assist customers in finding the perfect shoe for their needs

* Help customers with sizing, fitting, and style selection

* Keep up to date on the latest fashion trends and styles

* Understand the features and benefits of all shoes in the store

* Provide honest and helpful advice to customers

* Upsell customers on additional items, such as socks, insoles, and laces

* Process sales transactions quickly and accurately

* Maintain a clean and organized work area

* Stock shelves and displays as needed

* Assist in training new employees

* Handle customer complaints in a polite and professional manner

* Providing customers with product knowledge regarding styles and materials used in various models of shoes

* Laying out shoes on shelves or tables according to size or style type

* Recommending styles and brands based on the customer’s preferences and needs

* Explaining how to care for shoes to ensure that they last a long time

* Providing information about new products or promotions to existing customers

* Suggesting new styles that may be popular with customers based on their preferences

* Helping customers choose the right pair of shoes for their needs such as for work or for leisure activities

* Demonstrating how to walk in different styles of shoes to help customers determine which pair will be most comfortable

* Selling accessories such as socks, shoe polish, and insoles to customers who purchase shoes from the store

Required Skills and Qualifications

* Proven Footwear sales experience

* Ability to work independently and with a team

* Flexible schedule and availability to work evenings and weekends

* High school diploma or equivalent

* Proven track record of achieving sales goals