Front Desk Associate

We are a fast-growing skin and hair clinic based in west Hyderabad. We offer treatments like Laser Hair Removal, GFC / PRP therapy, Hydrafacials, Botox, hair transplants and more. Over the last three years we have served over 7000 patients and are growing every month. We are a friendly, professional team and we take great pride in the experience we give our patients.

You will be the first person our patients see when they walk in. Your job is to make them feel welcome, handle their appointments, and make sure their visit runs smoothly from start to finish.

•      Greet patients warmly as they arrive and help them get settled

•      Answer phone calls and WhatsApp messages — book, reschedule, and confirm appointments

•      Manage the daily appointment calendar and make sure the doctors and therapists are updated

•      Collect patient information and create records for new patients

•      Explain bills to patients clearly and collect payments - cash, UPI, or card

•      Update the daily collection sheet accurately at the end of every shift

•      Coordinate between patients and clinical staff throughout the day

•      Keep the front desk and waiting area clean, organised, and welcoming at all times

•      Send reminders to patients for upcoming appointments via WhatsApp

•      Help with any other admin tasks the clinic manager asks for

What We Are Looking For 

•      Good communication skills in English, Telugu and Hindi

•      Friendly, calm, and patient - especially when things get busy

•      Comfortable using a smartphone, WhatsApp, and basic computer software

•      Honest and trustworthy

•      Someone who takes pride in keeping things organised and on time

•      Prior experience at a clinic, hospital, salon, or customer-facing role is preferred but not required

•      Minimum qualification: 10+2 (Intermediate); degree is a plus

What We Offer 

•      A warm, supportive team environment

•      Training provided - we will teach you everything you need to know about our clinic and treatments

•      Regular working hours - no night shifts

•      A chance to grow with the clinic as we expand