Industry Consulting Manager

Industry Consulting Manager

Req ID: 337797 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Industry Consulting Manager to join our team in Hyderabad, Andhra Pradesh (IN-AP), India (IN).

Job brief- We are looking for a Support Engineer to to provide technical assistance to our clients. You will help install, upgrade, and troubleshoot hardware and software systems.

Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.

 

Required Skills/Experience

 

• Strong background in support and service desk management
• 2 Years experience in IT in large corporate environments, specifically in the area of controlled production environments or in Financial Services Technology in a client-facing function
• Experience of end-to-end production support and good overview of production support.
• ITIL / best practice service context
• Good analytical and problem-solving skills.
• Ability to work in virtual teams and in matrix structures.
• Working knowledge of incident tracking tools (i.e., ServiceNow etc.)
• Ability to work under pressure and to tight deadlines whilst maintaining close attention to detail.
• Excellent verbal and written communication & interpersonal skills
• Technology Skills – Proven capabilities/ competencies in the Desktop Engineering area / End-user Technology stack, including Desktop Virtualization, Remote computing, Collaboration platforms, Print Services, AV Services, Desktop video, IP telephony, Microsoft products etc.

 

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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Experience Level

Mid Level