Operations Manager - LDC Program Adoption

LDC - Adopt Operations Manager

Job Description Summary

• The LDC Adopt Operations Manager ensures successful program deployment and embeds LDC program ownership into Countries/Sites in her/his designated ownership area (Region or Function).
• Beyond introducing the LDC Deployment Approach -- a common way of planning, executing and tracking Business-related project activities and deliverables – this responsibility includes partnering with LDC Operations Country Leads across all project phases.
• The LDC Adopt Operations Manager works closely next to the Operations Adopt team, with Release managers, Core, Core & Adopt Enablement to ensure a consistent way of enabling local country/site adoption across the world.
• The role reports directly to LDC Adopt Leadership and is 1st level of program support/escalation for LDC Country teams.

Job Description

Key Responsibilities

• Support end-to-end Country LDC Journey – with Country Operations Lead, securing country resources, and managing completion of all country activities related to LDC adoption. 
• Ensure overall Go Live readiness reporting/management of Country/Site
• Supports and secures country readiness per milestone inc. signoff of scope, solution acceptance, implementation activities and overall go-live readiness and hypercare country activities in country.
• Ensures all release delivery milestones and toll gates in country are met
• Works with Country Leads to socialize / identify and secure country team roles (and backfills) and other resources for the respective countries over the complete Release Delivery Lifecycle
• Works with Change/Learning/Comms teams and Operations OCM on the role/OCM impacts, country change impact assessment, and implementation of associated action plans, tracking to ensure readiness

Essential Requirement

• International, x-functional project management experience; able to navigate and thrive in high complexity & global matrix organizations.
• Experienced in building and leading large virtual teams, role modeling NVS V&B
• 12+ years in country & global roles, ideally with ERP project implementation experience
• Leadership skills to communicate, collaborate, influence & drive change with stakeholders
• Strong business acumen with broad understanding of business processes, models & archetypes
• Both strategic and hands on (running meetings, tracking progress, managing issues & risks, etc.)

Desirable Requirement

• Bachelor's or master's degrees in concerned business areas.

Skills Desired

Data Analytics and Digital, Integrated Business Planning (IBP), Inventory Management, Leadership, Logistics and Transportation Management, Master Data, Operational Excellence, Project Management, Resilience and Risk Management, Sap Erp, Stakeholder Management, supply chain management, Supply Chain Planning

Experience Level

Mid Level