Lead Network Engineer - Routing and Switching

Ready to build the future with AI? 
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. 
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. 
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. 
Inviting applications for the role of Lead Consultant - Level 2 Network Engineer, Routing and Switching
We are seeking a skilled Level 2 Network Engineer with strong expertise in routing and switching. The role involves managing network incidents, performing configurations and upgrades, and ensuring network stability and performance. The ideal candidate should have hands-on experience with Cisco, Meraki, or similar networking technologies.
Responsibilities
•    Monitor and troubleshoot network incidents related to routing and switching.
•    Perform configuration changes on routers and switches as per change requests.
•    Assist in the implementation of new network solutions and improvements.
•    Respond to tickets/escalations as per SLA timelines.
•    Collaborate with other IOPS team to guide and resolve escalated issues.
•    Coordinate with vendors or service providers for hardware issues.
•    Maintain documentation related to network diagrams, configurations, and changes.
•    Participate in scheduled maintenance and network upgrade activities.
•    Ensure compliance with network security policies and standards
•    Draft the detail changes without any errors, present the same in CAB with confidence.
•    Maintain comprehensive documentation of network configurations, procedures, and standards.
•    Stay abreast of emerging technologies, trends, and best practices in networking.
Qualifications we seek in you!
Minimum Qualifications
•    Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience).
•    Extensive experience in designing, deploying, and managing large-scale enterprise networks.
•    Proficiency in network protocols and technologies, including TCP/IP, BGP, OSPF, MPLS, VLANs, VPNs, etc.
•    Hands-on experience with network hardware, including Cisco, Meraki, Palo Alto, and other leading vendors.
•    Excellent analytical, problem-solving, and communication skills.
•    Ability to work effectively in a team environment and collaborate with cross-functional teams.
Preferred Qualifications/ Skills
•    ITIL Foundation Certified
•    CCNP (Routing & Switching or Enterprise); CCIE certifications preferred.
•    Experience with Cisco Catalyst/Nexus/Meraki switches, ISR/ASR routers and Meraki AP platforms.
•    Deep knowledge of routing protocols: OSPF, BGP, EIGRP, and MPLS.
•    Expertise in switching technologies: VLANs, STP, HSRP/VRRP, EtherChannel, QoS.
•    Expertise in WAN technologies: VPN, SD-WAN, MPLS.
•    Familiarity with IPv4/IPv6 subnetting, ACLs, NAT, and DHCP.
•    Experience in high-availability and failover technologies.
•    Scripting knowledge (Python, Ansible) is a plus.

Why join Genpact? 
•    Lead AI-first transformation – Build and scale AI solutions that redefine industries 
•    Make an impact – Drive change for global enterprises and solve business challenges that matter 
•    Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills 
•    Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace 
•    Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build 
•    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.  
Let’s build tomorrow together. 

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.