Operations Specialist

Indium Software India
Hyderabad
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 4 yearsMin. 4 years

Job Description

OP2.5 CO

Required Experience
Overall Experience:
● Substantial experience – minimum 48 months (4 Years) (Adopting the Ops 3 minimum experience level).
Domain Experience:
● Minimum 18 months experience in at least one of the following areas:
○ Software testing
○ Bugs triaging
○ Audits/quality checks
○ Subject matter expert
○ Technical issue resolution
Management Exposure:
● Basic experience (e.g., mentoring, leading small projects) in process or team management.
Technical Proficiency
Ticketing Tools (JIRA):
● Moderate experience with JIRA or any other ticketing tool (e.g., capable of creating dashboards and managing simple workflows).
Data Tools:
● Basic knowledge of SQL and sound experience with JQL.
● Sound experience in extracting and processing data using Excel/Google Sheets, including pivot tables and VLOOKUP.
● Proficient working knowledge of MS Office or Google suite.
RCA & Analysis:
● Proficient in data analysis techniques.
● Proficient in root cause identification methodologies (e.g., fishbone diagram analysis, RCA, 5-whys etc.).
● Sound knowledge of Operational metrics like shrinkage and utilization.
  1. Core Responsibilities & Deliverables
    ● The Ops 2.5 Specialist is responsible for ensuring process health and meeting operational targets within their assigned domain.
    ● Be able to achieve high program health by taking charge of the responsibilities end to end real time.
    ● Work allocation.
    ● Meet/exceed the defined targets for the team (Productivity, Quality, SLA, Efficiency, and Utilization).
    ● Ensure process adherence.
    ● Identify process gaps & improvements.
    ● Manage policy, training, reporting, and quality for their own process area, if there are no separate POCs for the same.
    ● Can manage multiple responsibilities along with Core duties.
    ● Manage stakeholder relationships with program leads or immediate product/engineering partners as required.
    ● Quality audits (regularly).
  2. General Skills & Aptitude
    ● High attention to detail.
    ● Excellent logical reasoning ability and bias for action.
    ● Ability to identify and report high impact issues with minimal loss of time.
    ● High ability to reason and comprehend unclear issues.
    ● High ability to read a complex, multipage Standard Operating procedure manual.
    ● Exceptional reading comprehension and high ability to write concise and accurate English.
    ● High ability to read and understand English.
    ● Basic understanding of quality and quality control.
    ● High ability to perform repetitive tasks over a long period at a high level of accuracy and quality.
    ● Ability to memorize Engineering terminologies and project related details.
    ● Familiar with using smartphones, virtual test platforms and getting directions on a smartphone.

Experience Level

Mid Level

Job role

Work location
Work locationHyderabad, India
Department
DepartmentOperations
Role / Category
Role / CategoryLogistics Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 4 years

About company

Name
NameIndium Software India
Job posted by Indium Software India

Similar jobs you can apply for

Back Office
Dharsha Impex

Purchase Executive

Dharsha Impex
Serilingampally, Hyderabad
₹20,000 - ₹25,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English

Store Executive

Manpower Groups
Hyderabad
₹15,000 - ₹20,000
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) English
Bytoo Samayal Private Limited

R&D Chef / Product Development Chef

Bytoo Samayal Private Limited
Musheerabad, Hyderabad
₹35,000 - ₹75,000
Work from Office
Full Time
Min. 2 years
Basic English

Project Coordinator

Jagathi Foundation
Hyderabad
₹10,000 - ₹15,000
Field Job
Full Time
Any experience
Basic English
Navabharat Limited

SAP Functional Consultant

Navabharat Limited
Guttala Begumpet, Hyderabad
₹20,000 - ₹25,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Ashoka Franmark

Salon Manager

Ashoka Franmark
Kompally, Hyderabad
₹30,000 - ₹35,000
Work from Office
Full Time
Min. 5 years
Good (Intermediate / Advanced) English

You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 4 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Hyderabad at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Hyderabad . Through apna, you can find jobs in 64 cities across India. Join NOW!