Order to Cash Master Data Team Lead

OTC Master Data Team Lead

Career Category

Supply Chain

Job Description

ABOUT AMGEN

Amgen harnesses the best of biology and technology to fight the world’s toughest diseases and make people’s lives easier, fuller, and longer. We discover, develop, manufacture, and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting edge of innovation, using technology and human genetic data to push beyond what’s known today.

ABOUT THE ROLE

Role Description:

The OTC Master Data Lead will take ownership of both Customer Master and Transportation Master data processes, ensuring the accuracy, consistency, and governance of critical data across the organization. This role will drive data validation, cleansing, and enrichment initiatives while collaborating with cross-functional teams to resolve complex data issues and implement process improvements and lead data migration and integration initiatives.

Roles & Responsibilities:

• Leading end-to-end management of Customer and Transportation Master data.
• Overseeing data quality through validation, cleansing, and enrichment activities.
• Ensuring compliance with data governance standards and organizational policies.
• Monitoring and reporting on key performance metrics to track data integrity and process efficiency.
• Driving data migration and integration initiatives to support business transformation and system enhancements.
• Partnering with stakeholders across functions to strengthen master data processes and enable seamless OTC operations.

Basic Qualifications and Experience:

• Bachelor’s in a STEM discipline and 8-10 years of experience in enterprise applications like SAP, and Oracle, proven experience in Customer Master data management and data governance, Transportation Management (SAP-TM) will be beneficial
• Industry experience preferably in healthcare or biotech supply chain
• Proficient in MS Office, visualization tools like Spotfire, Tableau, Power BI
• Strong analytical skills with the ability to collaborate cross-functionally and resolve data issues.
• Experience in leading and managing successful teams

Functional Skills:

Must-Have Skills:

• Master data knowledge in the Customer Master domain, other domains such as Material & SAP TM (transportation management) are a plus
• Expertise in mastering data management & order-to-cash processes along with data governance
• Strong knowledge of SAP ECC and proven experience in data implementation/integration projects
• Ability to lead and collaborate with cross-functional teams to set data strategy for a master domain(s) and drive prioritization across different projects and day-to-day operations
• Strong understanding of data governance frameworks and regulatory compliance standards and regulations (e.g., GDPR, HIPAA, GxP).
• Excellent ownership, problem-solving and analytical skills, with a focus on driving continuous improvement in data accuracy and quality

Good-to-Have Skills:

• SAP S/4, SAP MDG, SAP TM, S4 HANA

Professional Certifications (please mention if the certification is preferred or mandatory for the role):

Soft Skills:

• Excellent analytical and troubleshooting skills.
• Strong verbal and written communication skills.
• Ability to work effectively with global, virtual teams.
• High degree of initiative and self-motivation.
• Ability to manage multiple priorities successfully.
• Team-oriented, with a focus on achieving team goals.
• Strong presentation and public speaking skills.

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

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Experience Level

Senior Level