Payroll Expert

Payroll Expert

Job Description Summary

#LI-Hybrid
Location: Hyderabad, India

Step into a role where your expertise in payroll processes drives meaningful impact. As a Payroll Expert, you’ll support the development of principles and guidelines that shape how we operate, while coordinating data analysis and evaluation to enhance service delivery. Your contributions will help implement and continuously improve payroll systems that support our people across India and APAC countries like Australia, New Zealand, and the Philippines.

Job Description

Key Responsibilities

• Support operational execution of payroll strategic objectives across teams and regions
• Implement payroll processes and standards with guidance and training for users
• Respond to payroll service requests and resolve issues or escalate as needed
• Track and troubleshoot service errors, analyzing messages and user queries
• Evaluate payroll services and contribute to continuous improvement initiatives
• Collaborate on payroll-related projects at country or business unit level
• Provide expert advice on payroll systems, compliance, and customer-focused solutions

Essential Requirements

• Bachelor’s degree or equivalent education and experience
• Proficiency in written and spoken English
• 3–4 years of proven experience in payroll operations for India and APAC countries like Australia, New Zealand, and the Philippines
• Familiarity with payroll systems; ADP experience preferred
• Knowledge of country-specific payroll regulations and tax compliance
• Strong customer focus with proactive problem-solving skills

Skills Desired

Collaboration, Curious Mindset, Customer Care, Data Privacy, Employee Experience, Employee Onboarding, HRIS (Human Resource Management System), Hr Operations (Hr Ops), HR Service Delivery, Human Resource Management System, Human Resources (HR), Human Resources Management, Identity And Access Management (Iam), Payroll, Sdm

Experience Level

Senior Level