How much salary can I expect as a Production Support Engineer in Infosys in Hyderabad?

You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

What is the eligibility criteria to apply for Production Support Engineer in Infosys in Hyderabad?

The candidate should have completed the required education and people who have 2 to 11 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.

Is there any specific skill required for this job?

The candidate should have sound communication skills and sound communication skills for this job.

Who can apply for this job?

Both Male and Female candidates can apply for this job.

Is it a work from home job?

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Hyderabad at apna.

Are there any charges or deposits required while applying for the role or while joining?

No work-related deposit needs to be made during your employment with the company.

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Production Support Engineer

Infosys

Production Support Engineer

Infosys

Hyderabad

Not disclosed

Work from Office

Full Time

Min. 2 years

Job Description

Production Support

Experienced in Java and .NET Production Support, handling incident resolution, application monitoring, root‑cause analysis, and performance issues while ensuring system stability and SLA compliance. Strong expertise in ITIL‑aligned Problem and Incident Management, including trend analysis, permanent fix implementation, and continuous service improvement. Proficient in Infrastructure and Application Monitoring using tools such as Dynatrace, Splunk, and CA‑ESP, with hands‑on experience in proactive monitoring, alert management, log analysis, and workload automation. Skilled in CA‑ESP / Workload Automation for job scheduling, batch processing, failure handling, and dependency management in critical production environments. Experienced in Big Data Production Support integrated with ITSM processes, supporting high‑volume, mission‑critical systems. Demonstrated ability in Major Incident Management, coordinating cross‑functional teams, ensuring effective communication, rapid restoration of services, and post‑incident reviews. Strong working knowledge of SQL and AWS services, with hands‑on production support experience in the Banking Domain, adhering to regulatory, security, and compliance standards. Adept at working in 24x7 support environments, ensuring high availability, reliability, and operational excellence.