Program Manager - Global Business Operations Tools

Program Manager, GBO Tools, Program Management Office

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in program or project management.

Preferred qualifications:

• Experience bringing structure to a newly formed team, creating documentation and new business processes to drive efficiency and organizational consistency.
• Ability to demonstrate success in program management (e.g., large and complex cross-organizational program coordination), including but not limited to planning, execution, risk management, stakeholder management, and executive engagement.

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

The Go To Market (GTM) organization, the umbrella organization for global business applied AI, provides business critical insights, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives.

The GBO (Global Business and Operations) Tools teams are responsible for improving sales and support efficiency and effectiveness by building great tools for its users. Our team is the glue that binds the direction of the business with the needs of GBO in our ads ecosystem. We accomplish this by partnering with Product Management, Engineering, and many other teams.

In this role, you will lead complex support tooling, and ecosystem initiatives, reaching beyond your immediate team and organization. Your primary mandate will be to bring structure, clarity, and operational excellence to the space, and partner with various stakeholders to ensure strategic alignment. You will need to balance this drive with a strong collaborative spirit, working seamlessly as a team to achieve goals.

The Go To Market (GTM) organization, the umbrella organization for global business applied AI, provides business critical insights, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives.

The GBO (Global Business and Operations) Tools teams are responsible for improving sales and support efficiency and effectiveness by building great tools for its users. Our team is the glue that binds the direction of the business with the needs of GBO in our ads ecosystem. We accomplish this by partnering with Product Management, Engineering, and many other teams.

In this role, you will lead complex support tooling, and ecosystem initiatives, reaching beyond your immediate team and organization. Your primary mandate will be to bring structure, clarity, and operational excellence to the space, and partner with various stakeholders to ensure strategic alignment. You will need to balance this drive with a strong collaborative spirit, working seamlessly as a team to achieve goals.

In this role, you will lead complex support tooling, and ecosystem initiatives, reaching beyond your immediate team and organization. Your primary mandate will be to bring structure, clarity, and operational excellence to the space, and partner with various stakeholders to ensure strategic alignment. You will need to balance this drive with a strong collaborative spirit, working seamlessly as a team to achieve goals.

Responsibilities

• Architect program strategy and goal, communicating organizational impact to executive stakeholders.
• Define and lead program charters, managing scope, timeline, Objectives and Key Results (OKRs), and risks for complex initiatives.
• Drive governance and engagement across work streams to ensure alignment and effective escalation.
• Lead executive stakeholder management takes a leadership role in partnering with executive business stakeholders to achieve program goals.
• Identify and implement process improvements and innovative solutions to optimize program delivery and business impact.

Experience Level

Mid Level