Birlasoft Limited

SAP CRM Project Lead

Birlasoft Limited
Hyderabad
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 5 yearsMin. 5 years

Job Description

Project Lead-Enterprise Apps

Area(s) of responsibility

  • Understand and document business requirements related to Sales, Service, and Marketing processes
  • Configure SAP CRM modules including:
    • Organizational Management
    • Business Partner & Account Management
    • Service Orders, Complaints, and Contracts
    • Interaction Center / Web UI
  • Prepare Functional Specification Documents (FS) and support Technical Specifications
  • Support SAP CRM integrations (ECC/S/4HANA, Middleware, IDocs, RFCs)
  • Perform system configuration, testing (Unit, SIT, UAT), and defect resolution
  • Support data migration, cutover, and go‑live activities
  • Provide user training, workshops, and documentation
  • Support AMS / production issues (L2/L3) and continuous improvement
  • Coordinate with ABAP and integration teams

Required Skills

  • Strong functional knowledge of SAP CRM (Sales, Service, Marketing)
  • Experience with CRM Web UI configuration
  • Good understanding of CRM Middleware & integration concepts
  • Knowledge of end‑to‑end CRM business processes
  • Experience in documentation and stakeholder communication

Experience Level

Senior Level

Job role

Work location
Work locationINDIA - HYDERABAD - BIRLASOFT OFFICE, IN
Department
DepartmentProject & Program Management
Role / Category
Role / CategoryOther Program / Project Management
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 5 years

About company

Name
NameBirlasoft Limited
Job posted by Birlasoft Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 5 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

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