Reservation Executive

M/S Rps Hospitality And Gifting
Banjara Hills, Hyderabad
₹25,000 - ₹40,000 monthly

Fixed

₹25,000 - ₹40,000

Earning Potential

₹40,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 2 yearsMin. 2 years
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

11 applicants

11 applicants

Benefits include: Annual Bonus, Travel Allowance (TA), Laptop

Benefits include: Annual Bonus, Travel Allowance (TA), Laptop

Job Description

About Bliss Farm Stays

Bliss Farm Stays (RPS Hospitality & Gifting) is a premium short-term rental company managing 12+ luxury farm stays and villas in and around Hyderabad. We are growing fast and looking for a sharp, guest-focused team member to join us.


Role: Reservations & Guest Experience Executive

You will be the first voice our guests hear. Your job is to handle booking enquiries, convert them into confirmed stays, and ensure every guest has a seamless experience from booking to checkout.


What You Will Do

  • Handle booking enquiries on Airbnb, MakeMyTrip, Booking.com, WhatsApp, and Instagram
  • Take sales calls and guide guests to the right property and confirm bookings
  • Manage the full guest journey — confirmation, pre-arrival instructions, check-in, mid-stay check, checkout, and review request
  • Respond to all enquiries within 1 hour during working hours
  • Follow up on unconverted leads within 24 hours using CRM tools
  • Keep OTA calendars updated and prevent double bookings
  • Respond to guest reviews within 24 hours across all platforms
  • Send a daily bookings summary to the team every evening


What We Are Looking For

  • Good spoken and written English — warm, clear, and confident on a call
  • Telugu and Hindi is also required
  • Basic knowledge of CRM tools (Zoho, HubSpot, Freshsales, or similar)
  • Comfortable with WhatsApp Business, OTA platforms, and Google Sheets
  • Able to use AI tools like ChatGPT to draft messages and speed up work
  • Available on weekends — Friday to Sunday are our peak days
  • 0–3 years experience in hospitality, travel, retail, or inside sales. Freshers welcome.

Work Details

  • Location: Banjara Hills, Hyderabad (On-site)
  • Working Hours: 10 AM – 7 PM, 6 days a week
  • Salary: ₹30,000 – ₹45,000 per month
  • Salary processed by 5th of every month

Why Join Us

  • Work with a fast-growing premium hospitality brand
  • Real ownership from Week 1 — not a back-office role
  • Clear growth path into senior reservations or operations roles
  • Beautiful properties, great team, and a brand that's going places

To apply, send your CV to blissfarmstays@gmail.com with subject: Reservations Executive — Application. Instagram: @blissfarmstays | Website: www.blissfarmstays.com

Job role

Work location
Work location8-2-293/82, MLA Colony, Banjara Hills, Hyderabad, Telangana, India
Department
DepartmentRestaurant / Hospitality / Tourism
Role / Category
Role / CategoryFront Office & Guest Services
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 2 years
Education
EducationGraduate
Skills
SkillsCustomer service, Good Communication Skills, Sales, CRM, Sales growth, Guest handling, Answering questions, Guest satisfaction, Reservation management, Customer relationship, Guest relations, Hotel reservation management, Guest monitoring, Guest relationship management
English level
English levelGood (Intermediate / Advanced) English
Regional language
Regional languageFluent in speaking Telugu
Age limit
Age limit22 - 35 years
Gender
GenderAny gender

About company

Name
NameM/S Rps Hospitality And Gifting
Address
Address8-2-293/82, MLA Colony, Banjara Hills, Hyderabad, Telangana, India
Job posted by M/S Rps Hospitality And Gifting

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You can expect a minimum salary of 25,000 INR and can go up to 40,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

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