Sales Manager

Key Responsibilities

Sales & Revenue Generation

• Achieve monthly, quarterly, and annual sales targets.
• Convert inbound and outbound leads into successful property bookings.
• Conduct property presentations, project walkthroughs, and site visits.
• Identify customer requirements and recommend suitable property options.
• Maintain a high conversion ratio from prospects to bookings.

Client Relationship Management

• Build and maintain strong relationships with prospective and existing customers.
• Understand customer needs, investment goals, and financial capabilities.
• Handle objections and provide effective solutions to close deals.
• Ensure excellent customer experience throughout the sales cycle.

Negotiation & Deal Closure

• Lead price negotiations within approved company guidelines.
• Coordinate with customers for booking amounts, documentation, and payment schedules.
• Follow up regularly with prospects to drive closures.
• Ensure timely execution of booking forms, agreements, and other sales-related documents.

Lead Management

• Manage leads generated through digital marketing campaigns, referrals, channel partners, and walk-ins.
• Maintain accurate records in CRM systems.
• Track lead status and sales funnel performance.
• Prepare daily, weekly, and monthly sales reports.

Coordination & Compliance

• Work closely with Presales and Marketing teams.
• Ensure all sales processes comply with company policies and regulatory requirements.
• Support customers with loan assistance and documentation processes.
• Coordinate with channel partners and brokers for business generation.

Market Intelligence

• Monitor market trends, competitor projects, pricing, and customer preferences.
• Provide feedback to management regarding market opportunities and challenges.
• Suggest sales strategies to improve conversion rates and revenue growth.

Required Qualifications

• Bachelor's Degree in Business Administration, Marketing, Real Estate, or related field.
• MBA preferred.
• 8 –10 years of experience in real estate sales, with at least 5-6 years in closing sales.
• Proven track record of achieving and exceeding sales targets.

Required Skills

• Strong closing and negotiation skills.
• Excellent communication and presentation abilities.
• Customer relationship management expertise.
• Knowledge of residential real estate projects.
• CRM software proficiency.
• Strong objection-handling and persuasion skills.
• Ability to work under pressure and meet deadlines.
• Financial and mortgage process understanding.

Key Performance Indicators (KPIs)

• Monthly sales revenue achieved.
• Number of bookings/closures.
• Lead-to-sale conversion ratio.
• Average deal value.
• Site visit to closure percentage.
• Customer satisfaction scores.
• Collection and payment realization metrics.

Preferred Industry Experience

• Residential Real Estate
• Commercial Real Estate
• Luxury Housing Projects
• Luxury Projects

Role Level: Manager / Senior Manager – Closing Sales