Senior Logistics Analyst

Ready to build the future with AI?  

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.  

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.  

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. 

We are inviting applications for the role of Senior Associate, Logistics Analyst 

Logistics Analyst is responsible for monitoring and analyzing the movement of goods for Brokerage. This role ensures timely delivery, identifies issues or delays, and works with internal teams and external partners to resolve problems efficiently. The analyst will leverage data and tracking systems to provide visibility, generate reports, and drive process improvements to enhance material delivery on time. 

Responsibilities 

1. Tracking and Tracing Shipments: 

1. Monitor the location and status of shipments throughout the supply chain.  

2. Update tracking information in the company's system.  

3. Proactively contact carriers and drivers to ascertain the location of shipments. 

4. Manage a portfolio of loads, potentially handling a high volume of shipments.  

2. Communication and Customer Service: 

1. Communicate with customers regarding shipment status and potential delays.  

2. Address customer inquiries and resolve issues related to shipments.  

3. Provide timely and accurate updates to customers.  

3. Data Entry and Record Keeping: 

1. Maintain accurate records of shipments and their status.  

2. Enter data into the company's logistics system.  

3. Prepare shipping documents and labels. 

4. Problem Solving: 

1. Investigate and resolve shipment discrepancies.  

2. Identify and suggest improvements to logistics processes.  

5. Other Potential Responsibilities: 

1. Coordinate with other departments, such as warehousing and transportation.  

2. Assist with inventory management. 

3. Prepare reports on shipment performance. 

4. Ensure compliance with shipping regulations and documentation.  

Minimum Qualification: 

• B Tech/BE/MBA/MCA 

• Experience in supply chain, logistics, or a similar role. 

• Sound knowledge MS-Excel 

• Strong analytical skills with the ability to interpret data and generate insights. 

• Proficiency in supply chain tracking tools and software (e.g., ERP, TMS, Brokerage applications). 

• Excellent communication and problem-solving skills. 

• Ability to handle a high volume of shipments and inquiries. 

• Experience with data entry and record-keeping. 

• Ability to work independently and as part of a team. 

• Ability to work in a fast-paced environment and manage multiple priorities. 

Preferred Skills: 

• Experience with supply chain visibility platforms. 

• Knowledge of data visualization tools (e.g., Power BI, Tableau). 

• Understanding of logistics and transportation networks. 

Why join Genpact?  

• Lead AI-first transformation – Build and scale AI solutions that redefine industries  

• Make an impact – Drive change for global enterprises and solve business challenges that matter  

• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills  

• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace  

• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build  

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress  

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.   

Let’s build tomorrow together.  

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.   
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.