Logistics Associate

Ready to build the future with AI?  

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.  

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.  

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.  

Inviting applications for the role of Senior Associate, Logistics Coordination 

Responsibilities 

• Analyze logistics performance metrics including transit time, on-time delivery, and site readiness. 

• Track logistics exceptions and support data-backed escalation mechanisms. 

• Generate recurring and ad-hoc reports for logistics and site delivery performance. 

• Analyze shipment and delivery data to provide real-time visibility of equipment movement from storage locations to project sites. 

• Develop and maintain logistics dashboards and tracking tools to monitor shipment milestones, carrier performance, and site delivery adherence. 

• Perform data validation and reconciliation between procurement systems, logistics tracking tools, and project management platforms to ensure data accuracy. 

• Generate predictive insights to identify potential shipment delays, delivery risks, or site readiness constraints. 

• Support decision-making by providing data-driven recommendations for delivery prioritization and shipment optimization. 

• Maintain and update shipment tracking databases by integrating data from multiple sources including storage providers, carriers, and internal systems. 

• Monitor purchase order shipment data and perform analytics on actual vs planned delivery performance. 

• Identify trends and improvement opportunities in logistics workflows using data analysis and reporting techniques. 

• Collaborate with cross-functional stakeholders to standardize logistics reporting metrics and enhance data governance. 

• Support automation initiatives by identifying repetitive tracking activities suitable for RPA, workflow tools, or AI-based monitoring 

Qualifications we seek in you! 

Minimum Qualifications 

• Bachelor’s in Logistics, Transportation Management, Supply Chain, or Engineering (preferred) 

• Certification in Supply Chain / Logistics Analytics (preferred but optional) 

• Exposure to ERP or project tracking platforms (SAP, Oracle, Procore, etc.) 

Preferred Qualifications/Skills 

Technical Skills 

• Delivery scheduling and route planning analysis 

• Freight and transit performance monitoring 

• Logistics cost and delay variance tracking 

• Shipment milestone reporting and dashboarding 

Functional Skills 

• Carrier coordination and delivery compliance tracking 

• Transit lead time and delay root cause analysis 

• Documentation validation (BOL, shipping documents, etc.) 

Behavioral Skills 

• Strong coordination skills 

• Time-critical decision making 

• Risk escalation management 

Analytics & Tools 

• Advanced MS Excel (mandatory) 

• Power BI / Tableau (preferred) 

• ERP exposure (SAP / Oracle / Procore / Similar) 

• Basic SQL or data querying (good to have) 

• Process automation exposure (Power Automate / RPA – optional advantage) 

Domain Knowledge 

• Supply chain lifecycle understanding 

• Procurement to Pay awareness 

• Documentation compliance and audit controls 

• SLA / KPI driven delivery model 

Behavioural Competencies 

• Data-driven decision making 

• Strong stakeholder management 

• Process improvement mindset 

• Attention to detail and quality focus 

• Ability to work in global / virtual delivery model 

Why join Genpact?  

• Lead AI-first transformation – Build and scale AI solutions that redefine industries  

• Make an impact – Drive change for global enterprises and solve business challenges that matter  

• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills  

• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace  

• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build  

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress  

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.   

Let’s build tomorrow together.  

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.   
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.