Senior Backend Automation and AI Solutions Engineer

Senior Associate Solutions Engineer – Backend Automation & AI

Career Category

Information Systems

Job Description

ABOUT AMGEN

Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today.

ABOUT THE ROLE

Role Description:

In this role, you will build and deliver backend AI driven automation solutions that support Contracting Operations and Revenue Management platforms. Your work will focus on workflow automation, API integrations, backend services and AI-enabled capabilities that

You will contribute to implementing solutions designed by senior engineers, working on assigned features, configurations, integrations and data flows within a defined scope. You will operate with guidance on design and priorities. This is a hands-on role suited for detail-oriented individuals eager to learn across enterprise platforms and progressively take on more complex work while delivering high-quality components.

Roles & Responsibilities:

• Build and configure intelligent, AI-driven automation solutions using Python and Databricks across enterprise platforms, aligned with established designs and patterns.
• Develop backend services, API integrations, middleware components and event-driven automation workflows.
• Integrate with enterprise AI services and LLM APIs to enable intelligent automation, summarization, data extraction and assistant-style capabilities.
• Drive automation of pricing, revenue and forecasting workflows across Salesforce CPQ, Model N and Anaplan within the defined scope.

• Execute development tasks such as configuration, scripting, data mapping, and workflow orchestration, with a strong focus on quality, scalability and maintainability.
• Perform assigned tasks and collaborate with engineers and cross-functional teams to deliver against priorities.
• Participate in testing (unit, integration) and support defect resolution, data fixes and issue troubleshooting within scope.
• Ensure adherence to design standards, best practices and documentation for maintainability and consistency.
• Escalate risks, dependencies, or design issues beyond scope and continuously expand skills across platforms and technologies

Technology Focus Areas:

• Implement Generative AI solutions and AI‑driven automation using Python and Databricks to enable efficient workflow orchestration and process optimization.
• Leverage AI orchestration frameworks, APIs and machine learning libraries to build intelligent and scalable solutions.
• Develop scalable backend services using Java, microservices and APIs.
• Build and configure workflow and rules‑based automation to support business process execution.
• Work with AI assistants/copilots and prompt-driven workflows.
• Utilize enterprise platforms such as Salesforce, Conga CLM/CPQ, Model N, Databricks and Anaplan to deliver integrated solutions.
• Apply knowledge of data structures and models supporting contract lifecycle, pricing, and revenue management processes.
• Integrate with enterprise AI services such as Azure OpenAI or similar platforms to enable advanced AI capabilities.

• System integration fundamentals including APIs, data exchange and middleware tools.

Basic Qualifications and Experience:

• Bachelor’s degree or master’s degree and 4-8 years of experience and
• 2+ years of experience in design & development of AI-powered automation workflows using Python and Databricks, driving efficiency across enterprise processes and systems.
• Experience with AI orchestration frameworks, APIs, ML libraries and automation tools, workflows and scripting to build intelligent, scalable solutions.
• Experience developing integrations using APIs, middleware or event-driven architectures building scalable and intelligent solutions.
• Good to have experience in Salesforce, CPQ/CLM and Data integrations using Databricks.
• Experience working with cross-functional teams across product, engineering, and business functions.
• Experience working in a team environment with engineers, product managers or business stakeholders.
• Demonstrated ability to execute defined tasks with guidance and follow established implementation approaches while delivering consistent, high-quality results

Preferred Qualifications:

• Experience with Java, Databricks & Python Automation.
• Exposure to AI orchestration frameworks (LangChain/LangGraph), APIs (OpenAI/Anthropic/Hugging Face) and ML libraries (TensorFlow/PyTorch).
• Exposure to Salesforce, CLM/CPQ, Model N and Anaplan.
• Experience configuring workflows, rules or automation within enterprise platforms.
• Experience supporting system integrations or data synchronization processes.
• Familiarity with contract lifecycle management or pricing systems.
• Experience working in Agile or iterative development environments.
• Demonstrated progression in taking on increasingly complex technical tasks within a team setting.

Soft Skills:

• Strong attention to detail and commitment to quality
• Problem-solving mindset with the ability to follow structured approaches and escalate when needed
• Clear and concise communication within teams and with cross-functional stakeholders.
• Ability to take direction, ask clarifying questions, and execute tasks reliably
• Strong organizational skills and ability to manage assigned work effectively
• Curiosity and willingness to learn new systems and technologies
• Collaborative mindset and openness to feedback

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

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Experience Level

Mid Level