Senior Product Associate

Senior Product Associate - Service Product Group

 

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations. 

 
As a Senior Product Associate in Service Product Group, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. 

  

  

Job responsibilities 

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery 

• Considers and plans for upstream and downstream implications of new product features on the overall product experience 

• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers 

• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle 

• Writes the requirements, epics, and user stories to support product development  

• Performs in depth analysis for fact finding on existing behavior of the system (including business logic and end-to-end data flow) and educating stakeholders to help ensure the build of comprehensive, robust requirements. 

• Refining stories to a level of detail that will enable code to be written and tested without defects or requirements gaps; write acceptance criteria and generate test scripts. 

• Managing product backlog along with Product Owners – including having 2 sprints backlog refined and partnering with Scrum Master on sequencing. 

 

Required qualifications, capabilities, and skills 

• 4+ years of experience or equivalent expertise in product management or a relevant domain area 

• Proficient knowledge of the product development life cycle 

• Experience in product life cycle activities including discovery and requirements definition 

• Developing knowledge of data analytics and data literacy  

• Ability easily assimilate information and learn new applications and processes; for example experience with API-based designs, micro services, web services 

• Experience with agile product development and software delivery lifecycle; Advanced knowledge of using tools like confluence and JIRA 

• Effective communicator with excellent written communication skills related to business requirements or executive presentations 

 

Preferred qualifications, capabilities, and skills 

• Familiarity with the business services and offerings associated with Chase  

  

 

 

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Experience Level

Mid Level