Senior Software Engineer and Architect - Consent and Campaign Management

Senior Software Engineer - Architect, Consent & Campaign Management

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Responsibilities

A minimum of 7 years of deep, hands-on Salesforce experience is absolutely essential for this role. Candidates must demonstrate strong, proven expertise across the Salesforce Platform, including Service Cloud

• Candidates must possess comprehensive expertise in Salesforce configuration — this is a core requirement:

• Custom Objects, Page Layouts, Record Types
•  Workflow Rules, Approval Processes, Assignment Rules, and Validation Rules

• Candidates are required to have proven, hands-on experience building reusable UI components and pages using the Lightning Component Framework — this is a mandatory skill.
• Demonstrated and extensive experience integrating and configuring Salesforce Marketing Cloud is a strict requirement, including:

• Journey Builder, Email Studio, and Marketing Automation workflows
• API integrations between Marketing Cloud and core Salesforce CRM

• Candidates must have proven hands-on experience with Marketing Cloud Personalization Builder, including:

• Building personalized experiences and recommendations.
• Configuring behavioral tracking, segmentation, and real-time decisioning.

• Strong and demonstrable proficiency in Apex development is mandatory, including:

• Apex Classes, Triggers, Batch Apex, and Scheduled Apex
• Writing test classes with high code coverage standards
• Building and consuming REST/SOAP Web Services via Apex

• Candidates must have solid, hands-on experience with CRM Analytics (CRMA) — this is a critical requirement:

• Building and managing analytical dashboards, lenses, and datasets
• Writing SAQL queries for advanced data analysis
• Designing data flows, recipes, and predictive models within CRMA

• A thorough and working knowledge of Salesforce Data Cloud is required, including data ingestion, identity resolution, data streams, and activation
• Strong technical leadership skills, including mentoring and upskilling development teams, conducting architecture and code reviews, and fostering a culture of engineering excellence
• Experience defining and enforcing architectural governance frameworks, including standards, principles, patterns, and guardrails that guide development teams across multiple workstreams
• Proven expertise in cloud architecture design across one or more major cloud platforms (AWS, Azure, or GCP), including infrastructure design, cloud-native services, high availability, disaster recovery, and cost optimization strategies
• Experience with middleware platforms such as MuleSoft, APIs, and web services
•  Background working in or with a regulated industry (BioPharma experience is a strong plus)
•  Knowledge of OwnBackup or equivalent SaaS backup and recovery tools
• Understanding of infrastructure setup and managing deployments of varying complexity
• Excellent collaboration and communication skills with the ability to build strong partnerships across business, IT, and external technology partners

Hands-on experience with:

• Languages & Querying: Python, SQL, SOQL, JSON
•  Frontend: HTML, CSS, HTML5, UI/UX design principles
• APIs: Veeva Vault API
• Cloud & DevOps: Amazon Web Services (AWS), DevOps tools & CI/CD pipelines

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

R1602398 : Senior Software Engineer - Architect, Consent & Campaign Management

Experience Level

Senior Level