Software Engineer III: DevOps

Software Engineer III: DevOps (Kubernetes/AWS/Terraform)

Join us to lead technology support in a dynamic environment, enhancing your career with growth opportunities.

Job Summary
As a Technology Support Lead at JPMorgan Chase within the Consumer & Community Banking division, you will play a pivotal leadership role in maintaining the operational stability, availability, and performance of our production services. Your responsibilities will include identifying, troubleshooting, and resolving issues to guarantee a seamless user experience.

Job Responsibilities

• Provide end-to-end application and infrastructure service delivery for successful business operations.
• Execute policies and procedures ensuring engineering and operational stability.
• Monitor production environments for anomalies and address issues using standard observability tools.
• Escalate and communicate issues and solutions to business and technology stakeholders.
• Lead incident, problem, and change management in support of full stack technology systems.

Required Qualifications, Capabilities, and Skills

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Proficiency on AWS Cloud Platform, with system design, application development, testing, and operational stability.
• Hands-on experience with infrastructure as code tools, such as Terraform and Helm chart.
• Experience in designing, deploying, and managing Kubernetes clusters across various environments.
• Minimum 4+ years of experience in Kubernetes, Terraform, Python, and Shell scripting technologies.
• Experience with Continuous Integration and Delivery tools like Jenkins.

Preferred Qualifications, Capabilities, and Skills

• Ability to lead by example and guide the team with technical expertise.
• Ability to identify risks/issues for the project and manage them accordingly.
• Experience with PostgreSQL, AWS RDS, Aurora, or Teradata preferred.

Experience Level

Senior Level