Cloud Engineer Specialist

Technology Consulting

Title: Specialist I, Cloud Engineer

EY is a global leader in assurance, tax, transaction and advisory services. Technology is at the heart of what we do and deliver at EY. Technology solutions are integrated in the client services we deliver and are key to our innovation as an organization.

Fueled by strategic investment in technology and innovation, Client Technology seeks to drive growth opportunities and solve complex business problems for our clients through building a robust platform for business and powerful product engine that are vital to innovation at scale. As part of Client Technology, you’ll work with technologists and business experts, blending EY’s deep industry knowledge and innovative ideas with our platforms, capabilities, and technical expertise. As a catalyst for change and growth, you’ll be at the forefront of integrating emerging technologies from AI to Data Analytics into every corner of what we do at EY. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact.

EY Technology:

Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 250,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day. Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients. Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization.

EY Technology supports our technology needs through three business units:

Client Technology (CT) - focuses on developing new technology services for our clients. It enables EY to identify new technology-based opportunities faster and pursue those opportunities more rapidly.

Enterprise Workplace Technology (EWT) – EWT supports our Core Business Services functions and will deliver fit-for-purpose technology infrastructure at the cheapest possible cost for quality services. EWT will also support our internal technology needs by focusing on a better user experience.

Information Security (Info Sec) - Info Sec prevents, detects, responds and mitigates cyber-risk, protecting EY and client data, and our information management systems.

The opportunity

This role provides intermediate level technical support for small to mid-size cloud based projects. Identifies, resolves, or escalates hardware or software issues that span multiple technology domains, while mentoring technical teams to ensure seamless cloud operations.

Your key responsibilities

• Designs, implements and deploys cloud platforms to support and meet business needs. Identifies and recommends opportunities for improvement and performance issue solutions.

• Provides intermediate level technical support and monitors multiple cloud technology platforms efficiency through the use of monitoring tools and applications. Maintains comprehensive technical knowledge of cloud software and infrastructure platforms.

• Develops technical standards. Tests and evaluates IT vendor products. Reviews configuration parameters to optimize system performance and maximize operation uptime.

• Trains and mentors staff and IT project teams, providing guidance and consultation as required. Updates, writes, and maintains documentation for the department.

• Administers systems by actively managing patching, routine maintenance and backups to include the scheduling and execution of related tasks. Evaluating system performance and capacity in a large distributed infrastructure environment.

• Participates in special projects and performs other duties as assigned.

• Maintains the security posture of cloud infrastructure, ensuring alignment with compliance standards and organizational policies.

• Develops and applies automation scripts to support deployment, scaling, and maintenance of cloud resources.

• Oversees hybrid cloud environments, optimizing performance and uptime across platforms.

• Troubleshoots cloud system issues, identifying root causes and implementing preventive solutions.

Skills and attributes for success

• A team player with strong analytical, communication and interpersonal skills

• Constantly updating yourself about new technologies in the market

• A winning personality and the ability to become a trusted advisor to the stakeholders

To qualify for the role, you must have

• Minimum 3 years of experience in cloud engineering, infrastructure management, or cloud operations.

• Bachelor’s degree (B.E./B.Tech in Computer Science/IT) or equivalent experience.

• Hands-on expertise with AWS Services, Cloud based databases, CI/CD, Pipeline Development, Cloud Platform Development, Cloud Based Application Development

• Able to work independently, passionate about solving points of pain for developer community , scrum/agile methodologies

• Basic troubleshooting skills in cloud infrastructure, networking, security best practices, and performance optimization.

Ideally, you’ll also have

• Strong verbal and written communication, facilitation, relationship-building, presentation and negotiation skills.

• Be highly flexible, adaptable, and creative.

• Comfortable interacting with senior executives (within the firm and at the client)

What we look for

• Strong teamwork, work ethic, product mindset, client centricity and a relentless commitment to EY values.

What working at EY offers

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around

• Opportunities to develop new skills and progress your career

• The freedom and flexibility to handle your role in a way that’s right for you

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.