Senior Delivery Manager

Sr. Specialist DDIT DEV GCO Platform Release Mgmt

Job Description Summary

Job Title: Sr. Specialist DDIT DEV GCO Platform Release Mgmt
#LI-Hybrid
Location: Hyderabad, India
Relocation Support: Yes

The Specialist for Platform Release Management is responsible for leading and optimizing end-to-end release activities across the Veeva Clinical Vault ecosystem. This role ensures releases across multiple environments and vendors are effectively planned, coordinated, validated, and executed in a compliant, controlled, and scalable manner.

Job Description

Key Responsibilities

• Develop, own, and execute the end‑to‑end release management strategy for the Clinical Vault platform
• Establish and run a formal release governance framework including release calendars, readiness gates, and approvals
• Act as the primary point of contact for integration activities across Veeva, middleware or integration platforms, data platforms, and external clinical systems
• Plan and coordinate releases across all environments including development, quality assurance, user acceptance testing, and production
• Manage deployment sequencing, configuration consistency, and regression testing to ensure reliable and predictable releases
• Coordinate release activities across multiple internal teams and external vendors including integration, configuration, and validation partners
• Own integration‑related risks, assumptions, dependencies, and mitigations, escalating decisions early with clear options and impacts
• Lead cutover planning for integration components including runbooks, rollback strategies, and go‑live readiness activities
• Review and validate vendor deployment plans, release notes, and supporting documentation
• Serve as the central point of communication for release status, risks, issues, and impacts while driving continuous process improvement

  Key Deliverables include:

• Release calendars and governance documentation
• Integration roadmap aligned to the release calendar
• Release notes, risk assessments, and readiness checklists
• Environment management plans and deployment strategies
• Cross-vendor alignment plans and key performance indicators
• Release performance dashboards and post-release reviews
• Hypercare plan and monitoring requirements

Essential Requirements

• Minimum 5 years of experience in information technology release management, product delivery, or platform operations
• Strong understanding of Veeva Vault Clinical Suite or comparable regulated software as a service platform
• Proven experience working in complex Veeva‑based environments with enterprise integrations
• Solid knowledge of integration concepts including interfaces, cross‑system data flows, and integration best practices
• Demonstrated expertise in release planning, deployment orchestration, and multi‑environment management
• Strong knowledge of regulated delivery including validation, data integrity, security, and audit readiness
• Familiarity with DevOps practices, continuous integration, continuous delivery, and automated testing concepts
• Strong communication and stakeholder management skills with the ability to coordinate across global teams and vendors

Desirable Requirements

• Experience working in pharmaceutical or life sciences organizations within regulated clinical environments
• Familiarity with DevOps practices, continuous integration, and automated testing frameworks

Commitment to Diversity & Inclusion

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Accessibility and accommodation

Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl.india@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Skills Desired

CI/CD, Clinical IT, DevOps, Product Release Management, Release Management, Shareholder Management, Veeva, Veeva Vault

Experience Level

Senior Level