Tech Support Analyst

SW/App/Cloud Tech Support Associate

Skill required: Tech for Operations - Microsoft Robotic Process Automation
Designation: SW/App/Cloud Tech Support Associate
Qualifications:Any Graduation,BE
Years of Experience:7 to 10
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationIn Artificial Intelligence, you will be enhancing business results by using AI tools and techniques to performs tasks such as visual perception, speech recognition, decision-making, and translation between languages etc. that requires human intelligence.
What are we looking for? •Artificial Neural Networks (ANNS)•Machine Learning•Results orientation•Problem-solving skills•Ability to perform under pressure•Strong analytical skills•Written and verbal communication
Roles and Responsibilities: •In this role you are required to do analysis and solving of lower-complexity problems• Your day to day interaction is with peers within Accenture before updating supervisors• In this role you may have limited exposure with clients and/or Accenture management• You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments• The decisions you make impact your own work and may impact the work of others• You will be an individual contributor as a part of a team, with a focused scope of work• Please note that this role may require you to work in rotational shifts