Accenture India Private Limited

Network Support Engineer

Accenture India Private Limited
Hyderabad
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 5 yearsMin. 5 years

Job Description

Technology Support Engineer

Project Role : Technology Support Engineer
Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.
Must have skills : Network Infrastructures
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. You will also collaborate with vendors and assist service management teams in analyzing and resolving issues, contributing to a seamless operational flow and enhanced service delivery.

Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate training sessions for junior team members to enhance their skills and knowledge.
- Monitor and evaluate team performance to ensure alignment with organizational goals.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Network Infrastructures.
- Strong understanding of network protocols and architectures.
- Experience with troubleshooting network connectivity issues.
- Familiarity with network security practices and tools.
- Ability to implement and manage network monitoring solutions.

Additional Information:
- The candidate should have minimum 5 years of experience in Network Infrastructures.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.

Job role

Work location
Work locationHyderabad
Department
DepartmentIT & Information Security
Role / Category
Role / CategoryIT Security
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 5 years

About company

Name
NameAccenture India Private Limited
Job posted by Accenture India Private Limited

Similar jobs you can apply for

Hardware & Network Engineer
ProLegion

Data Engineer - Snowflake

ProLegion
Hyderabad
₹90,000 - ₹1,00,000
Work from Office
Full Time
Min. 3 years
Good (Intermediate / Advanced) English
Hexa World Solutions Pvt. Ltd.

Installation Engineer

Hexa World Solutions Pvt. Ltd.
Hyderabad
₹20,000 - ₹35,000*
Field Job
Full Time
Min. 6 months
Basic English
Crown Technologies

IT Manager

Crown Technologies
Jeedimetla, Hyderabad
₹15,000 - ₹30,000
Work from Office
Full Time
Min. 5 years
Good (Intermediate / Advanced) English
Reliance Jio

Channel Sales Lead

Reliance Jio
Malakpet, Hyderabad
₹37,000 - ₹45,000*
Field Job
Full Time
Min. 3 years
Good (Intermediate / Advanced) English
Aelius Trijal Engineering & Technology

Bidding & Proposal Manager

Aelius Trijal Engineering & Technology
Uppal, Hyderabad
₹20,000 - ₹30,000
Work from Office
Full Time
Min. 3 years
Basic English
EFS facilities services India pvt ltd

Engineering Supervisor

EFS facilities services India pvt ltd
Gopanapalli Thanda, Hyderabad
₹24,000 - ₹26,000
Work from Office
Full Time
Min. 5 years
Basic English