Telesales Executive

A telesales professional sells products or services over the phone. They contact new leads, pitch offers, and close deals. They also answer customer questions and update account records. The main goal is to reach daily sales targets and grow company revenue.

Key Responsibilities

• Call prospects: Reach out to new leads or existing customers using phone scripts.
• Pitch products: Explain features and benefits to match customer needs and close sales.
• Manage data: Update and maintain customer information in the company database.
• Resolve complaints: Handle customer issues to keep a good company reputation.
• Meet targets: Achieve daily, weekly, or monthly sales goals and call quotas.

Essential Requirements

• Communication: Speak clearly and persuasively over the phone.
• Product knowledge: Quickly learn the details of what you sell.
• Tech skills: Know how to use computer programs like Customer Relationship Management (CRM) software to track leads.
• Resilience: Stay calm and positive when customers reject your offer.
• Active listening: Pay close attention to what the customer wants