How much salary can I expect as a Application Support Engineer in Accenture India Private Limited in Indore?

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Application Support Engineer

Accenture India Private Limited

Application Support Engineer

Accenture India Private Limited

Indore

Not disclosed

Work from Office

Full Time

Min. 2 years

Job Description

Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : AWS Compute
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous engagement with system performance and user feedback to maintain service reliability and support business continuity effectively.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of application issues.
- Document troubleshooting steps and solutions to build a knowledge base for future reference.
- Assist in the implementation of system updates and patches to improve application stability.
- Support junior team members by sharing knowledge and providing guidance when needed.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in AWS Compute.
- Experience with cloud infrastructure management and deployment.
- Strong problem-solving skills with the ability to analyze complex system issues.
- Familiarity with monitoring tools and incident management processes.
- Ability to work effectively in a fast-paced, dynamic environment.
- Good communication skills to interact with technical and non-technical stakeholders.

Additional Information:
- The candidate should have minimum 2 years of experience in AWS Compute.
- This position is based at our Indore office.
- A 15 years full time education is required.