Customer Assistance Manager-Business Loans-Hardship Assistance Unit
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 1 yearJob Description
Customer Assistance Manager-Business Loans-Hardship Assistance Unit
- Responsible for managing customer assistance related to business loans within the hardship assistance unit. - The role involves handling customer queries, providing support and guidance for loan-related hardships. - Requires coordination with various internal teams to ensure effective resolution of customer issues. - Focus on maintaining customer satisfaction while managing sensitive financial situations. - Likely involves knowledge of banking products, loan processes, and customer service best practices. - The position demands strong communication and problem-solving skills. - Candidate should be adept at managing stressful situations and providing empathetic assistance. - May require experience in financial services, particularly in loan management or customer support. - The role is based in Indore and involves working closely with business loan customers. - Emphasis on managing hardship cases suggests a need for discretion and compliance awareness.Job role
Job requirements
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The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Indore to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
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