General Manager - Central Zonal Technology Operations

GM-Central Zonal Technology

Role

Central Zonal Technical Manager

Job Level/ Designation

M3/GM

Function / Department

Technology/O&M (RAN & MW)

Location

Indore, MPCG

Job Purpose

Supervising of Managing cell site – BTS/MW/BSC/RNC site field level operational activities

 

Key Result Areas/Accountabilities

• Plan and supervise Preventive and Corrective maintenance to improve percentage of best cells above >99%
• To supervise cell site/BSC/RNC wise field level operational activities in strict compliance with the VIL operation’s process and managing with the tools prescribed.
• To    acknowledge all WFM alarms within prescribed time of onset and to complete resolution within 3 days.
• To supervise and maintain the site level Opex and make control on same as per the budget.
• To administer transmission media details to rectify any call drop/disturbance
• To Run transmission planning modernization as per the AOP
• Drive on- time Preventive Maintenance and Outage handling process
• Bearing clear understanding of SNOC process and abiding them. Driving each activity under the oversight and evaluating their success
• Management of co-ordination with infra partners on maintaining the upkeep of the infra equipment so as to ensure the conservation of active equipment
• Plan/Complete yearly roll out target by March 31 of year by Integration & Commissioning of all sites in operational domain
• 100% compliance of Asset Management of all assets installed
•  Completing and Driving acceptance test configuration and commissioning of new base station sites and backhaul
• Network complaint management by mobilising the Zonal RF engineer and TSG
• Drive the zonal specified RF modernization with hands-on zero traffic cells, software upgrade for joint spectrum, swap for modernization and quality assurance
• Drive toggling and zero traffic cell to the minimum prescribed levels
• Drive TQM projects with six sigma criterion, bring in new ideas of operations, identifying the training needs and aligning the team to the business acumen of the zone
• Aligning the resource management of the zone during festivals, privilege leaves, with minimum attrition and aligning the personal traits to the zonal rendezvous
•  Coordinate with technical support personnel, support vendors and equipment suppliers
• Call testing and post MSS activity checks, Roaming tests and checks as entrusted
• Co-ordinate with IP and router team for access port check ,utilization, Implementation of corrections related to access ports and New router locations configurations
• Survey for new fibre POP and its coordinate its I&C
• New site proposal for the zone as per the business plan, its NFA preparation if applicable, following up till the on time roll out including Attention of DTC as per the requirement
• Identification of issues at various points of splitting of ILL and closure of its complaints
• Conducting monthly meeting with Passive Vendors and MOM, Following up with issues and identifying the corrections done by IP, Reduction in Opex by XX% Yon Y
• To run the operations of the zone as per the HSW standards prescribed, updating to the monthly meetings, assuring all assets are registered under MSAFE and auditing them

 

Core Competencies, Knowledge, Experience

• Well versed knowledge in G/U/L, along with testing experience
• Installation, commissioning, integration and troubleshooting of NSN/Huawei Radio and Microwave equipment
• Expertise in 2G network, Node-B Operations and eNodeB Maintenance & Troubleshooting
• Expertise in GSM protocol stack, call flow and O&M of RNC, BSC, BTS and MW

Must have technical / professional qualifications

Experience: 12-15 Years

Qualification: B. Tech - ECE/EEE/CSE

 

 

 

Experience Level

Senior Level