Operations Manager

Job Title: Operations Manager

Company: Vision Media Pvt. Ltd.

Location: Indore

Employment Type: Full-Time

About the Company

Vision Media Pvt. Ltd. is a dynamic and growing media organization specializing in advertising, branding, digital marketing, and content production. The company is committed to delivering innovative media solutions and building strong client relationships across industries.

Role Overview

The Operations Manager will be responsible for overseeing the day-to-day operations of the organization, ensuring efficient workflow, timely project execution, and optimal resource utilization. The role demands a strategic thinker with strong leadership skills who can streamline processes and drive operational excellence.

Key Responsibilities

1. Operational Management

• Plan, coordinate, and monitor daily operations across departments (creative, marketing, client servicing, production).

• Develop and implement operational policies and procedures to improve efficiency.

• Ensure smooth execution of media campaigns and projects within deadlines.

2. Team Leadership

• Lead, mentor, and manage cross-functional teams.

• Set performance goals and conduct regular reviews.

• Foster a collaborative and high-performance work environment.

3. Project & Client Coordination

• Oversee project timelines, deliverables, and quality standards.

• Coordinate with clients to understand requirements and ensure satisfaction.

• Resolve operational issues and client escalations promptly.

4. Process Optimization

• Identify bottlenecks and implement process improvements.

• Introduce tools and systems for better workflow management.

• Ensure adherence to industry standards and company policies.

5. Financial Oversight

• Monitor budgets, operational costs, and profitability of projects.

• Optimize resource allocation to maximize ROI.

• Work closely with the finance team for reporting and forecasting.

6. Vendor & Stakeholder Management

• Manage relationships with vendors, freelancers, and external partners.

• Negotiate contracts and ensure cost-effective procurement.

Required Qualifications

• Bachelor’s degree in Business Administration, Management, Media, or related field (MBA preferred).

• 3–7 years of experience in operations management, preferably in media, advertising, or digital marketing.

• Strong leadership and organizational skills.

• Excellent communication and problem-solving abilities.

Key Skills

• Operations & Process Management

• Team Leadership & People Management

• Project Management

• Budgeting & Cost Control

• Client Relationship Management

• Strategic Planning

Preferred Attributes

• Experience in media/advertising agencies

• Familiarity with digital marketing tools and campaign workflows

• Ability to work in a fast-paced, deadline-driven environment

KPIs / Performance Metrics

• Project delivery timelines

• Client satisfaction and retention

• Operational efficiency improvements

• Cost optimization and profitability

• Team productivity and performance

Compensation

• Competitive salary based on experience

• Performance-based incentives

• Opportunity for career growth in a creative and fast-growing industry