Senior Customer Service Executive
Muthoot Fincorp Limited
Work from Office
Full Time
Min. 1 yearJob Description
SENIOR CUSTOMER SERVICE EXECUTIVE
Key Job Responsibilities
•To ensure quality of business and operational efficiency through proper process adherence and facilitate smooth functioning of branches.
•Promote and maintain positive relations with all contacts, customers, and potential customers
•Achieve desired level of productivity to meet & contribute towards branch profitability targets.
•Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity.
•Conduct promotional activities for marketing and drive referral programs for customer acquisition
•Responsible to handle day to day transactions and valuables.
•Maintain all data and records related to daily transactions
•Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being
Knowledge, Skills & Attributes
•Result Orientation
•Customer Service & Retention Focus
•Digital Mindset
•Relationship Building
•Process Knowledge/ Orientation
•Effective Time Management
•Cross Selling / Upselling Skills
•Business Development
•Communication Skills – Proficiency in local language and English
Role Requirements
Educational Qualification – Graduate
Experience – 1 year experience in lending / financial services
Job role
Job requirements
About company
Similar jobs you can apply for
Field SalesSales Team Leader
S V AssociatesWork from OfficeFull TimeMin. 1 year
Basic English
Sales Team Leader
Airtel Payments Bank
Field JobFull TimeMin. 2 yearsBasic English
Telecaller
Firenet India Private LimitedWork from OfficeFull TimeMin. 1 yearBasic English
Retail Executive
Bajaj Life Insurance Company LimitedFull TimeAny experienceGood (Intermediate / Advanced) English
Customer Relationship Manager
Kamayu Corporate Solutions Private LimitedField JobFull TimeAny experienceBasic English
Telecaller
The Trading InstituteWork from OfficeFull TimeAny experienceGood (Intermediate / Advanced) EnglishYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 1 to 4 years are eligible to apply for this job. You can apply for more jobs in Indore to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Indore at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Indore . Through apna, you can find jobs in 64 cities across India. Join NOW!