Store Manager

 Store Manager – Laundry & Dry Cleaning (Fabrico)

Location: Greater Brajeshwari Near Scheme 140, Indore

Shift Timing: 11:00 AM – 8:00 PM (6 days/week)

Salary: ₹13,000 – ₹18,000 per month (based on experience)

Job Summary

We are looking for a responsible and customer-focused Store Manager to manage day-to-day operations of our Fabrico laundry & dry-cleaning store. The role includes store handling, customer coordination, staff supervision, billing, order tracking, and ensuring quality service & timely delivery.

Key Responsibilities

• Manage daily store operations: opening/closing, cleanliness, discipline, and smooth workflow
• Handle customers at counter: booking orders, understanding garment issues, giving proper guidance
• Prepare billing, collect payments, manage cash/card/UPI and daily cash reconciliation
• Coordinate with production team for washing, dry-cleaning, ironing/steam press, packing & dispatch
• Ensure correct tagging, order entry, tracking, and zero mix-ups/missing items
• Maintain service quality standards and handle customer complaints professionally
• Supervise staff (counter/packer/delivery/pressman), allocate tasks and monitor performance
• Maintain inventory of consumables (detergent, chemicals, packaging material, tags, etc.)
• Maintain daily reports: sales, pending orders, deliveries, complaints, expenses, stock
• Follow company SOPs and ensure safety & machine care (basic monitoring)

Requirements / Skills

• Minimum 1–2 years experience as store manager/supervisor/counter manager (service/retail preferred)
• Good communication & customer handling skills
• Basic computer knowledge: billing software / Excel / WhatsApp
• Strong team handling, responsibility, and problem-solving attitude
• Ability to work under pressure and meet delivery timelines
• Preference: Experience in laundry/dry-cleaning/retail operations

What We Offer

• Stable job with growth opportunity
• Performance-based increment/bonus (as per performance)
• Training on store SOPs & process