Customer Care Executive
Go Digit General Insurance LimitedFixed
₹17,000 - ₹26,000
Earning Potential
₹26,000
Fixed
₹17,000 - ₹26,000
Earning Potential
₹26,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
11 applicants
Benefits include: Annual Bonus, PF, Laptop, Health Insurance
Job Description
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information, and diffusing angry clients, as needed.
- Building lasting relationships with clients and other call centre team members based on trust and reliability.
- Utilizing software, databases, scripts, and tools appropriately.
- Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service.
- Taking part in training and other learning opportunities to expand knowledge of company and position.
- Adhering to all company policies and procedures.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Jaipur to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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