E-Commerce & Online Opreations Executive
JavtaFixed
₹20,000 - ₹28,000
Earning Potential
₹28,000
Fixed
₹20,000 - ₹28,000
Earning Potential
₹28,000
Work from Office
Full Time
Night Shift
Min. 2 years
Basic EnglishJob highlights
Urgently hiring
27 applicants
Job Description
We are looking for an experienced E-Commerce & Online Operations Executive to manage our day-to-day online order operations at Javta.
Key Responsibilities:
* Process and manage orders received through Shopify
* Confirm COD orders through calls and WhatsApp
* Coordinate order packing and dispatch
* Manage courier booking, shipment tracking and delivery follow-ups
* Handle customer queries through WhatsApp and calls
* Manage exchange, return and refund requests
* Maintain inventory and update stock regularly
* Maintain daily order and sales reports in MS Excel
* Coordinate with courier partners for delayed shipments, RTOs and delivery issues
* Raise and follow up on courier claims whenever required
* Coordinate with the internal team for smooth order processing
* Ensure all orders are processed accurately and dispatched on time
Requirements:
* Minimum 2 years of experience in E-Commerce / Online Operations
* Hands-on experience with Shopify is preferred
* Good knowledge of MS Excel
* Experience in order processing, courier coordination and customer support
* Good communication skills in Hindi and basic English
* Candidate should be responsible, organised and comfortable working in a fast-paced environment
Location: Sanganer, Jaipur
Job Type: Full Time | Work from Office
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Jaipur to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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