Inside Sales Specialist

About the Role: We are looking for a talented and competitive Inside Sales Executive that thrives in a quick sales cycle environment. An inside sales executive will play a fundamental role in engaging with prospects and clients remotely—via phone, email, or virtual meetings —to qualify leads, deliver presentations, negotiate, and close deals. They collaborate closely with support and product teams to support the full sales cycle, all from within an office or remote setup. About Team The Inside Sales Team is the frontline engine for driving revenue growth through remote customer engagement. Our team focuses on identifying, nurturing, and converting potential leads into successful business relationships—without the need for on-ground visits. We operate primarily through calls, emails, WhatsApp, virtual demos, and CRM tools, ensuring rapid outreach, efficient follow-ups, and strong relationship building.

Key Responsibilities:

1. Lead Qualification

• Qualify potential leads using CRM and referrals based on budget, decision-making authority, need, and timeline

2. Sales Cycle Management

• Manage inbound and outbound sales efforts—track and nurture leads through CRM systems; deliver product demos or presentations.
• Negotiate pricing and close deals; issue quotes, proposals, and contracts to clients.

3. Pipeline & CRM Management

• Maintain accurate, up-to-date records of client interactions and sales activities in CRM tools.
• Provide regular reporting and sales forecasts to management.

4. Collaboration & Customer Feedback

• Coordinate with marketing to align campaigns and share market insights.
• Relay customer feedback to product and support teams, aiding strategy refinement.

5. Product Knowledge & Market Awareness

• Stay informed on products, services, pricing updates, and competitor offerings.
• Conduct market research to identify trends and opportunities.

6. Post-Sales Support & Relationship Management

• Engage in follow-ups to ensure customer satisfaction, address issues, and explore cross-sell/up-sell opportunities

Required Skills & Qualifications:

1. Strong phone presence and experience dialling dozens of calls per day

2. Excellent verbal and written communications skills

3. Strong listening and presentation skills

4. Ability to multitask, prioritize, and manage time effectively

Required Experience

1. Should be a graduate or above from a recognised college or university

2. 3-5 years of experience in Inside Sales