IT Manager

Job TitleIT Coordinator / IT Operations Executive

:::writing{variant="document" id="58314"}IT Coordinator / IT Operations Executive

Company: Duak Energy Pvt. Ltd.

Job Summary:

Duak Energy Pvt. Ltd. is looking for a proactive and technically sound IT Coordinator who will be responsible for managing and coordinating all IT-related activities within the organization. The candidate will act as the single point of contact between the company's internal teams and external IT vendors, ensuring the smooth operation of all software, servers, applications, and digital infrastructure.

• Key ResponsibilitiesCoordinate with software development companies, server providers, and other IT vendors.
• Manage and monitor all company software, CRM systems, ERP, mobile applications, and web portals.
• Handle server-related tasks such as hosting, cloud services, domain management, SSL certificates, backups, and renewals.
• Coordinate with the internal team to collect requirements, report issues, and ensure timely resolution.
• Track ongoing software development projects and ensure delivery as per timelines.
• Identify technical issues, communicate them to vendors, and follow up until resolution.
• Maintain IT documentation, credentials, licenses, contracts, and technical records.
• Monitor application performance, uptime, security, and system health.
• Coordinate implementation of new software, integrations, and technology upgrades.
• Work with management to recommend the best IT solutions, infrastructure, and technology investments.
• Ensure data backup, cybersecurity best practices, and user access management.
• Provide basic IT support to employees whenever required.
• Required SkillsGood understanding of Web Applications, CRM, ERP, Mobile Apps, and Cloud Technologies.
• Basic knowledge of Servers, Hosting, Domains, DNS, SSL, Email Configuration, and Networking.
• Excellent communication and vendor management skills.
• Strong problem-solving and coordination abilities.
• Ability to manage multiple projects simultaneously.
• Good documentation and reporting skills.
• Knowledge of Microsoft Office, Google Workspace, and project management tools is preferred.
• Preferred QualificationBachelor's Degree in Computer Science, Information Technology, BCA, MCA, B.Tech (IT/CS), or equivalent.
• 2–5 years of experience in IT Coordination, IT Operations, Technical Support, or Project Coordination.
• Key QualitiesStrong ownership and accountability
• Excellent coordination and follow-up skills
• Analytical mindset
• Quick learner
• Team player
• Detail-oriented
• Professional communication